Mary Burgess Andrews
Pleaseant Grove,AL
Summary
Human Resources leader with strong track record in strategic HR management and organizational development. Skilled in talent acquisition, employee relations, and performance management, with focus on fostering team collaboration and driving impactful results. Known for adaptability, reliability, and effective communication, ensuring alignment with evolving business needs.
Overview
19
19
years of professional experience
Work History
Chief Human Resources Officer
ALABAMA REGIONAL MEDICAL SERVICES
04.2023 - Current
- Enhanced employee satisfaction by implementing innovative HR policies and programs.
- Increased diversity within the workforce by promoting inclusive hiring practices and supporting various diversity initiatives.
- Supported succession planning efforts by identifying key roles within the organization that required proactive talent pipeline development strategies.
- Developed comprehensive onboarding procedures to ensure smooth integration of new hires into the organization.
- Maintained compliance with employment laws and regulations through continuous monitoring of legal updates and prompt implementation of required changes.
- Developed effective internal communication strategies, keeping employees informed and engaged on company updates, policies, and initiatives.
- Established strong relationships with external partners, such as universities, professional associations, and recruitment agencies, to expand talent pools.
- Spearheaded change management efforts during organizational restructuring, minimizing disruption to employees and maintaining productivity levels.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Improved leadership development by designing and implementing targeted training programs for managers and executives.
- Collaborated with cross-functional teams to address employee concerns and provide innovative solutions to complex HR challenges.
- Boosted retention rates by developing customized career development plans for high-potential employees.
- Reduced turnover rates through effective talent management and employee engagement strategies.
Human Resources Director
ALABAMA REGIONAL MEDICAL SERVICES
05.2018 - 04.2023
- Streamlined HR processes for increased efficiency and improved service delivery.
- Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
- Processed employee claims involving performance issues and harassment.
- Implemented policies and procedures to ensure compliance with federal, state, and company regulations.
- Conducted thorough compensation analyses to maintain competitive pay structures within the industry market standards.
Interim Human Resource Director
ALABAMA REGIONAL MEDICAL SERVICES
05.2018 - 09.2018
- Support a workforce of 100 employees to include 7 clinics in Jefferson County;
- Facilitate the Grievance Process, Perform Full Cycle Recruitment, Administer the Payroll Process, Develop Policies and Procedures, Create Job Descriptions, Facilitate Termination Hearings, Strategic Planning, Benefits Administration, Coordinate Professional Development Calendar, and Develop Contracts and Agreements
Human Resource Generalist
ALABAMA REGIONAL MEDICAL SERVICES
01.2017 - 05.2018
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Facilitated criminal background check process for new hires.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
Human Resource Assistant
ALABAMA GOODWILL INDUSTRIES
06.2016 - 01.2017
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Organized new employee orientation schedules for new hires.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
K3 Teacher/Teacher Aide/ Tutor
EPHESUS ACADEMY
08.2010 - 05.2016
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Curriculum development for the Business Technology class and integrated the skills learned into Career Internship opportunities.
- Coordinated annual Career Fair to provide student with a wealth of knowledge to pull from when exploring a career path.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
Human Resources Coordinator
UAB HIGHLANDS
03.2007 - 06.2009
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Managed benefits administration, ensuring timely enrollment and accurate recordkeeping.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Led recruitment efforts to attract top talent in a competitive job market.
Human Resources Generalist
TUSKEGEE UNIVERSITY
08.2005 - 02.2007
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Coordinated company-wide events such as town hall meetings or wellness activities, boosting employee morale and fostering a sense of community within the organization.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
Education
Masters of Science Degree - Human Resource Management
Troy University
01.2005
Bachelor of Science Degree - Business Administration/Management
Stillman College
01.2003
Skills
- HR policies and procedures
- HR analytics
- Organizational culture
- Diversity and inclusion
- Recruitment strategies
- Workforce planning
- Compensation and benefits
- Conflict mediation
- Career development
- Employee engagement strategies
- Coaching and mentoring
Timeline
Chief Human Resources Officer
ALABAMA REGIONAL MEDICAL SERVICES
04.2023 - Current
Human Resources Director
ALABAMA REGIONAL MEDICAL SERVICES
05.2018 - 04.2023
Interim Human Resource Director
ALABAMA REGIONAL MEDICAL SERVICES
05.2018 - 09.2018
Human Resource Generalist
ALABAMA REGIONAL MEDICAL SERVICES
01.2017 - 05.2018
Human Resource Assistant
ALABAMA GOODWILL INDUSTRIES
06.2016 - 01.2017
K3 Teacher/Teacher Aide/ Tutor
EPHESUS ACADEMY
08.2010 - 05.2016
Human Resources Coordinator
UAB HIGHLANDS
03.2007 - 06.2009
Human Resources Generalist
TUSKEGEE UNIVERSITY
08.2005 - 02.2007
Bachelor of Science Degree - Business Administration/Management
Stillman College
Masters of Science Degree - Human Resource Management
Troy University
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