MARY CHAPMAN
Ozark
Summary
Dedicated professional with strong transaction processing and cash handling skills. Committed to providing exceptional customer assistance and resolving inquiries efficiently.
Overview
21
21
years of professional experience
Work History
Cashier/Self Checkout
Walmart
Ozark
08.2022 - Current
- Processed customer transactions efficiently and accurately at checkout.
- Assisted customers with product inquiries and provided exceptional service.
- Handled returns and exchanges while adhering to store policies.
Assistant Manager
Smoker Friendly
Laramie
06.2019 - 07.2022
- Trained new staff on customer service protocols and product knowledge.
- Coordinated inventory management and stock replenishment processes.
- Collaborated with management to streamline daily operations and workflows.
- Managed customer service inquiries and complaints in a timely manner.
Cashier
Village Spirits and Wine
Troy
03.2015 - 03.2017
- Processed customer transactions accurately and efficiently at a local spirits retailer.
- Maintained cleanliness and organization of checkout areas and product displays.
- Assisted customers in selecting products by providing recommendations and information.
- Managed cash register operations, ensuring proper cash handling and balance.
Server/Manager
Huddle House Restaurant
Andalusia
06.2004 - 07.2013
- Supervised daily restaurant operations to ensure smooth service delivery.
- Trained and mentored new servers on menu knowledge and customer service.
- Managed staff scheduling to optimize coverage during peak hours.
- Conducted regular inventory checks to maintain stock levels and reduce waste.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
Education
Associate of Science - Accounting
Lurleen B Wallace
Andalusia, AL06-2009
Skills
- Transaction processing
- Cash handling
- Customer assistance
- Return management
- Inventory management
- Customer relationship management
Affiliations
Ia am active with my grandchildren. I go to their games and any activities that they participate in.
Timeline
Cashier/Self Checkout
Walmart
08.2022 - Current
Assistant Manager
Smoker Friendly
06.2019 - 07.2022
Cashier
Village Spirits and Wine
03.2015 - 03.2017
Server/Manager
Huddle House Restaurant
06.2004 - 07.2013
Associate of Science - Accounting
Lurleen B Wallace