Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Rostorfer

Cincinnati

Summary

Motivated professional with a background in customer service and team collaboration. Proven ability to learn quickly and tackle challenges with initiative, ensuring efficient day-to-day operations and high levels of customer satisfaction.

Overview

3
3
years of professional experience

Work History

Cashier/Self Checkout

Giant Eagle
Parma
06.2023 - 08.2025
  • Assisted customers with inquiries and provided exceptional service, resulting in positive
    feedback from shoppers.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless
    transition periods for both staff and customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy
    levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.

Team Member

Dunkin' Donuts
Strongsville
09.2022 - 06.2023

●Demonstrated a high level of initiative and creativity while tackling difficult tasks.

●Proven ability to learn quickly and adapt to new situations.

●Skilled at working independently and collaboratively in a team environment.

●Organized and detail-oriented with a strong work ethic.

●Assisted with day-to-day operations, working efficiently and productively with all team
members.
●Applied effective time management techniques to meet tight deadlines. ●

Education

Some College (No Degree) -

University of Cincinnati
Cincinnati, OH

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Problem solving
  • Cash handling
  • Transaction processing
  • Cleaning and sanitizing
  • Dependability and reliability

Timeline

Cashier/Self Checkout

Giant Eagle
06.2023 - 08.2025

Team Member

Dunkin' Donuts
09.2022 - 06.2023

Some College (No Degree) -

University of Cincinnati
Kayla Rostorfer