Mary Choate
Xenia,OH
Summary
Compassionate and dedicated Case Manager with experience supporting individuals in substance abuse recovery and working with individuals experiencing severe mental health challenges. Skilled in providing client-centered support, coordinating services, advocating for client needs, and assisting individuals in overcoming barriers to treatment and recovery. Recognized for strong interpersonal skills, patience, empathy, and the ability to build trusting relationships with diverse populations. Proficient in Microsoft Office Suite, scheduling, documentation, case management systems, and administrative tasks. Demonstrates excellent time management, organizational skills, and adaptability in fast-paced environments while maintaining a high level of professionalism. Committed to continuous personal and professional growth and currently pursuing further education to advance knowledge and expand career opportunities within the behavioral health and human services field.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Case Management
Decoach Recovery Centre
Fairborn, OH
05.2026 - Current
- Coordinated client assessments to develop individualized recovery plans.
- Monitored client progress, adjusting interventions based on feedback and outcomes.
- Educated clients on available resources and coping strategies for sustained recovery.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Coordinated client transportation arrangements as necessary, facilitating access to essential appointments and services.
- Assisted clients in overcoming personal barriers to employment such as childcare needs or transportation issues by connecting them with appropriate resources and support services.
Machine Operator
TimberTech
Wilmington, OH
05.2025 - 05.2026
- Machine Setup and Operation: Extrusion operators select and install dies, cutters, and sizing rings, configure machine controls, and adjust temperatures, pressures, and extrusion speeds to meet production specifications. They load raw materials into the machine and ensure a continuous, smooth flow during operation
- Monitoring and Quality Control: Operators continuously monitor the extrusion process, inspecting products for defects, measuring dimensions with calipers or micrometers, and making real-time adjustments to maintain consistency and quality. They read and interpret blueprints or production orders to ensure final products meet specifications.
- Maintenance and Troubleshooting: Routine cleaning, lubrication, and minor repairs are performed to prevent breakdowns. Operators replace worn parts, troubleshoot mechanical issues, and coordinate with maintenance teams for major repairs.
- Documentation and Record-Keeping: Operators track production data, record machine settings, log output quantities, and prepare end-of-shift reports to maintain accurate records for quality assurance and process improvement
House Cleaner
Trevor Oliver
Xenia
09.2024 - 05.2025
- Demonstrated ability to clean and maintain all areas of a home, including bedrooms, bathrooms, living rooms, and kitchens
- Cleaned apartments thoroughly after tenant move-outs
- Maintained a safe working environment through proper use of cleaning products and equipment
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage
- Must be open to exposing self to dirty living conditions
Housing Specialist
Housing Solutions of Greene County
Xenia
04.2023 - 09.2024
- Help provide permanent supportive housing to individuals who are low-income and diagnosed with a severe, persistent mental illness
- Maintained accurate records, files, and reports of program activities
- Participated in community meetings to discuss housing issues
- Assisted clients in completing housing applications and securing necessary documentation
- Maintained accurate and confidential client records, including case notes and financial documents
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations
Administrative Assistant
Housing Solutions of Greene County
Xenia
03.2023 - 04.2023
- Answer client phone calls as well as respond to all messages.
- Maintain all office files: payables, cash receipts, tenant and client folders.
- Responsible for making reminder calls/texts to clients/tenants of appointments and monthly mailings.
- Responsible for checking mailboxes daily, printing faxes, and maintaining HSGC verification of disability forms to ensure compliance prior to the intake process occurring.
- Work with behavioral health providers to receive proper client verification of disabilities.
- Responsible for daily run to outside agencies to pick up/drop off paperwork.
Education
CDCA (Preliminary) - Drug Counseling
Impact
Online06-2026
Certification - Web Design/ Multi Media Arts
Ohio Central School System
Marysville, OH04-2020
Associate of Arts (A.A.) - Foundations of Business
University of Phoenix
09-2012
Skills
- Housing Transition Management
- Microsoft Office
- HIPAA compliance
- Affordable Housing Knowledge
- Office administration
- Documentation and recordkeeping
- Scheduling and calendar management
- Task prioritization
- Case management
- Client relationship management
- Multitasking Abilities
- Conflict resolution
- Crisis intervention
Certification
- CNA
- Administering the VI-SPDAT
- Coordinated Entry Fundamentals
- Fork Lift
- Skid-Steer
Timeline
Case Management
Decoach Recovery Centre
05.2026 - Current
Machine Operator
TimberTech
05.2025 - 05.2026
House Cleaner
Trevor Oliver
09.2024 - 05.2025
Housing Specialist
Housing Solutions of Greene County
04.2023 - 09.2024
Administrative Assistant
Housing Solutions of Greene County
03.2023 - 04.2023
Associate of Arts (A.A.) - Foundations of Business
University of Phoenix
CDCA (Preliminary) - Drug Counseling
Impact
Certification - Web Design/ Multi Media Arts
Ohio Central School System