Mary Coyle

Worcester,MA

Summary

I was inducted into Million Dollar Round Table at Continental for over 1 million in sales 3 years in a row

2024

years of professional experience

JetBlue

I Provided exceptional customer service with empathetic listening and effective problem-solving skills.
Processed ticket sales accurately, ensuring correct fare calculations and efficient booking procedures were followed.
Streamlined check-in processes for faster service, resulting in reduced wait times.
Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.

JetBlue

10.2013 - 10.2023

I Provided exceptional customer service with empathetic listening and effective problem-solving skills.
Processed ticket sales accurately, ensuring correct fare calculations and efficient booking procedures were followed.
Streamlined check-in processes for faster service, resulting in reduced wait times.
Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.

Quinsigamond Community College

Worcester, MA

Proficient in many aspects of the aviation system industry Airport Operations in BOS, ORH and PVD has given me much knowledge in aviation

My position as reservation sales agent/customer service manager at Continental Airlines 20 years has given me years of experience

JetBlue

10.2013 - 10.2023

JetBlue

Quinsigamond Community College