Summary
Overview
Work History
Education
Skills
Proficient in Microsoft Word, Excel, Powerpoint, Data Entry
Timeline
Generic

Mary Crawford

Hampstead,MD

Summary

Enthusiastic sales associate, willing to take on any task to help organization's mission succeed. Efficient, hardworking and reliable with great interpersonal skills and a desire to succeed.


Experienced in retail environments. Knowledgeable about unloading, moving and shelving merchandise on tight schedule. Eager to help customers and keep operations moving smoothly.

Dependable with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining positive, customer-focused store environment.


Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.


Friendly receptionist with background in various office settings. Knowledgeable about clerical and date entry, phone call requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

23
23
years of professional experience

Work History

Former Team Lead, Current Overnight Associate

Walmart
02.2010 - Current
  • Completed assigned tasks in a timely manner, contributing to overall efficiency of overnight operations.
  • Improved store organization by efficiently stocking shelves and arranging merchandise during overnight shifts.
  • Ensured accurate pricing by diligently updating price tags according to current promotions or markdowns.
  • Provided valuable input during team meetings, sharing ideas for process improvements and innovative solutions for common challenges faced during overnight shifts.
  • Maintained a clean and safe store environment through consistent cleaning, organizing, and monitoring of potential hazards.
  • Assisted in loss prevention efforts through vigilant monitoring of the sales floor and reporting any suspicious activity to loss prevention management.
  • Enhanced store appearance by constructing visually appealing merchandise displays and maintaining cleanliness standards throughout the sales floor.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Set modular's throughout different departments
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Minimized out-of-stock situations by diligently monitoring inventory levels and communicating shortages or discrepancies to management.
  • Received and Unloaded Freight
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Key Holder Supervisor

Five Below
06.2010 - 09.2010
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Received and counted money.
  • Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
  • Enhanced store sales by implementing effective visual merchandising strategies and product placement.
  • Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.

Cashier, Floor Associate

Rite Aid
04.2006 - 10.2009

Cashier, Overnight Associate

Giant Food
05.2001 - 06.2008

Front Desk Receptionist

Smoot's Collision
10.2004 - 09.2005
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Performed walk-around of vehicles and assessed vehicle damage
  • Data Entry
  • Contacted car insurance companies to discuss coverages

Education

Associate of Science - Computer Science

Wilmington University
New Castle, DE

Skills

  • Customer Focus
  • Coaching and Mentoring
  • Performance monitoring
  • Performance Improvement
  • Workplace Safety
  • Schedule Management
  • Complaint resolution
  • Employee Evaluation
  • Diversity and Inclusion
  • Product Management

Proficient in Microsoft Word, Excel, Powerpoint, Data Entry

Over 15 years of Microsoft Word experience and usage


3 years of Excel and Powerpoint usage


Over 15 years of data entry and database management

Timeline

Key Holder Supervisor

Five Below
06.2010 - 09.2010

Former Team Lead, Current Overnight Associate

Walmart
02.2010 - Current

Cashier, Floor Associate

Rite Aid
04.2006 - 10.2009

Front Desk Receptionist

Smoot's Collision
10.2004 - 09.2005

Cashier, Overnight Associate

Giant Food
05.2001 - 06.2008

Associate of Science - Computer Science

Wilmington University

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Mary Crawford