Certified professional coder with over 20+ years of experience. Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Outside Yard / Loadbuilder
4 Years 4 Months
Menards | 03.2022 - 07.2026
Customer service
Attention to detail
Expertly managed time-sensitive tasks under tight deadlines to consistently meet and exceed customer expectations for timely delivery.
Interim Fitness Instructor
2 Months
Walker Methodist Health Care | 03.2022 - 05.2022
Facilitated group fitness classes training sessions, boosting resident engagement and improving fitness outcomes.
Provided guidance on proper exercise techniques, ensuring safe practices and enhancing participant confidence.
Developed safe practice guidelines for exercise equipment and stretching techniques in collaboration with residents.
Internship Exercise Science
2 Months
Walker Methodist Health Care | 01.2022 - 03.2022
Collaborated with diverse residents to establish and apply safe practice guidelines for exercise equipment and stretching techniques, promoting a safer workout environment.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Revenue Cycle Specialist
15 Years 7 Months
HealthPartners | 05.2006 - 12.2021
Oriented new providers and educated clinical staff on documentation practices to ensure compliance with corporate compliance plan.
Investigate, resolve, and appeal encounters for accuracy and completeness prior to and after submission including but not limited to claim denials, and patient inquiries utilizing ICD-10-CM, CPT, and all relevant state and federal policies.
Conducted reviews of medical documentation, coding, and billing to identify compliance concerns and mitigate potential risk.
Conducted yearly audits of patient encounters for 33 providers, including trending, compilation, analysis, and presentation of findings to departmental and medical management teams.
Trained across multiple specialties including Eye Care, Oncology, ENT, Primary Care, and OBGYN.
Part-time Adjunct Instructor
1 Year 2 Months
Globe University | 01.2014 - 03.2015
Instructed students in ICD-10-CM, CPT, and HCPCS application to ensure accurate medical coding skills.
Facilitated engaging discussions and collaborative learning experiences to enhance student understanding.
Developed course materials tailored to diverse subjects and student learning needs.
Evaluated student performance through assignments, exams, and projects.
Part-time Adjunct Instructor
3 Years 8 Months
St. Paul College | 10.2007 - 06.2011
Instructed students in proper use of ICD-10-CM, CPT, and HCPCS to prepare them for real-world coding scenarios.
Guided students in navigating local insurance websites for hands-on coding experience.
Developed and implemented engaging curriculum for diverse student populations.
Facilitated interactive classroom discussions to enhance critical thinking skills.
Education
Associate of Arts - Exercise Science
Concordia University | St. Paul, MN | 06-2022
Associate of Arts - Health Information
Rasmussen College | Eagan, MN | 06-1998
Bachelor of Science - Information Management
University of North Dakota | Grand Forks, ND | 05-1990
Minor Office Administration
Associate of Arts - Executive Secretary
University of North Dakota | Grand Forks, ND | 05-1990
Skills
Medical coding standards
CPT
ICD-10-CM
HCPCS
Microsoft Office
EPIC
Encoder Pro Expert
Attention to detail
Certification
Proficient in Microsoft Office 365 (Outlook, Word, Excel, and PowerPoint), Epic EMR Billing and Documentation system 05/2006 - 12/2021
VOLUNTEER WORK
St. Paul AAPC Coding Chapter Mentor, 2007-01, 2019-12
St. Paul Chapter Officer Positions, 2007-01, 2019-12
Member of the AAPC/AHIMA Alliance Committee, 2007-09, 2009-12
TEACHING
Globe University, Various Locations – Adjunct Instructor 01/2014 – 3/2015
St. Paul College, St. Paul, MN – Instructor 10/2007 – 6/2011