Mary Crittenden
Alpena
Summary
Experienced with developing tailored treatment plans and therapeutic strategies. Utilizes evidence-based practices to support client well-being and growth. Known for empathy, patience, reliability, and excellent communication skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Therapist
Lake Therapeutic, PLLC
06.2025 - Current
- Conduct individual therapy sessions to support clients in achieving personal goals.
- Develop treatment plans tailored to client needs and therapeutic objectives.
- Collaborate with multidisciplinary teams to enhance client care strategies.
- Employ evidence-based techniques to promote emotional well-being and resilience.
Chief Operations Officer
Northeast Michigan Community Mental Health Authority
10.2019 - 06.2025
- Streamlined operational processes to enhance service delivery and client satisfaction.
- Led cross-functional teams in developing innovative mental health programs for community engagement.
- Implemented data-driven strategies to improve resource allocation and program effectiveness.
- Mentored departmental leaders, fostering a culture of continuous improvement and professional development.
- Collaborated with stakeholders to align organizational goals with community mental health needs.
- Analyzed performance metrics to identify areas for operational efficiency and quality enhancement.
- Directed budgeting efforts, ensuring financial sustainability while maintaining high-quality services.
- Established partnerships with local organizations to expand outreach and support initiatives within the community.
Access-CRS-ESU Supervisor
Northeast Michigan Community Mental Health Authority
06.2016 - 09.2019
- Oversaw daily operations of Access, Outpatient Therapy, and Emergency Services Unit, ensuring compliance with mental health regulations and standards.
- Developed and implemented training programs to enhance staff skills and service delivery.
- Collaborated with multidisciplinary teams to create individualized care plans for clients.
- Monitored program performance, identifying areas for improvement and implementing corrective actions.
- Provided individual and group clinical supervision.
Outpatient Therapist
Northeast Michigan Community Mental Health Authority
06.2011 - 05.2016
- Conducted comprehensive assessments to identify client needs and develop tailored treatment plans.
- Facilitated individual and group therapy sessions, fostering a supportive environment for clients.
- Collaborated with interdisciplinary teams to coordinate care and ensure holistic treatment approaches.
- Implemented evidence-based therapeutic techniques, enhancing client engagement and progress.
- Monitored client progress, adjusting treatment plans based on ongoing evaluations and feedback.
- Provided crisis intervention services, effectively managing acute situations while ensuring client safety.
- Provided community resources and referrals to clients.
Social Worker
Diamondale Nursing and Rehab Center
02.2011 - 06.2011
- Conducted comprehensive assessments to determine patient needs and develop tailored care plans.
- Monitored progress of residents, adjusting care plans based on ongoing evaluations and feedback.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Education
Master of Social Work - Social Work
Michigan State Universiry
East Lansing, MI05-2011
Bachelor of Social Work - Social Work
Saginaw Valley State University
Saginaw, MI05-2010
Skills
- Client confidentiality
- Attention to detail
- Excellent communication
- Time management
- Reliability
Certification
- Eye Movement Desensitization and Reprocessing (EMDR)
- Trauma Focused Cognitive Behavioral Therapy (TF-CBT)
- Dialectical Behavioral Therapy (DBT)
- Motivational Interviewing
Timeline
Therapist
Lake Therapeutic, PLLC
06.2025 - Current
Chief Operations Officer
Northeast Michigan Community Mental Health Authority
10.2019 - 06.2025
Access-CRS-ESU Supervisor
Northeast Michigan Community Mental Health Authority
06.2016 - 09.2019
Outpatient Therapist
Northeast Michigan Community Mental Health Authority
06.2011 - 05.2016
Social Worker
Diamondale Nursing and Rehab Center
02.2011 - 06.2011
Master of Social Work - Social Work
Michigan State Universiry
Bachelor of Social Work - Social Work
Saginaw Valley State University