Mary Davis

As Coffeehouse Leader (formerly Store Manager), directed a multi-million dollar operation with a focus on daily execution and team leadership.

• Managed 30 partners across all day parts, focusing on green apron service, sales, labor, inventory, and food service safety.
• Streamlined inventory management processes to ensure product availability and minimize waste.
• Analyzed sales data to identify trends that informed strategic decisions for product offerings.

• Oversaw daily operations by managing inventory levels and efficiently ensuring optimal product availability, merchandising, inventory control, security, human resources, expenses, and policy compliance.

• Formulated training programs to elevate staff efficiency and product knowledge across various departments.
• Managed Amazon returns, sorting and preparing items for return to the Amazon.

• Developed and maintained standard operating procedures to ensure compliance with industry regulations.
• Supervised operations staff, ensuring compliance with company p&p.
• Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.

• Traveled nationwide to open new stores and retrain staff members in all aspects of operations and service. when needed.
• Identified employees with key skills for promotion recommendations, contributing to 10% increase in internal hiring.