Mary Devers
Summary
Driven by a results-focused approach, I leveraged my MS Excel expertise and Economics background at Nasdaq to enhance process efficiency and customer satisfaction. Specializing in compliance analysis and risk management, I significantly contributed to project successes and operational improvements, demonstrating a keen ability to optimize resources and streamline workflows.
Overview
8
8
years of professional experience
Work History
Client Service Delivery Analyst
Nasdaq
08.2022 - Current
- Supported budgeting processes by providing accurate forecasts and timely variance analyses.
- Optimized resource allocation by conducting thorough cost-benefit analyses on potential investments.
- Created and managed project plans, timelines and budgets.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Generated reports detailing findings and recommendations.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Reviewed workplace compliance training to reduce liability risks and operate effectively.
Junior Business Analyst
VoiceLink Communications
07.2016 - 05.2021
- Implemented quality control measures, ensuring the accuracy and integrity of data used in critical business decisions.
- Supported project managers in achieving project goals through timely and accurate data insights.
- Answered approximately 300 client calls weekly
- Oversaw payroll and bookkeeping
- Assisted in sales proposals and negotiations
Campus Media Manager
Bumble
08.2020 - 01.2021
- Collaborated with creative teams to produce engaging content tailored to target demographics.
- Implemented innovative targeting techniques to reach niche markets and increase overall audience engagement.
- Streamlined operational processes and workflow to increase efficiency of team performance and resource allocation.
- Synergized with local businesses on mutually beneficial ways of to promote both firms
Education
Bachelor of Arts - Economics
University of Colorado At Boulder
Boulder, CO12.2022
Skills
- MS Excel
- MS Access, Powerpoint, and Word Proficiency
- Compliance Analysis
- Regulatory Compliance
- Risk Analysis
Accomplishments
Received three DAQ praise awards for outstanding performance on Support and Edit team at Nasdaq
Timeline
Client Service Delivery Analyst
Nasdaq
08.2022 - Current
Campus Media Manager
Bumble
08.2020 - 01.2021
Junior Business Analyst
VoiceLink Communications
07.2016 - 05.2021
Bachelor of Arts - Economics
University of Colorado At Boulder