MARY DIXON
Paraprofessional/Substitute Teacher
Savannah,GA
Summary
Demonstrated ability as a Paraprofessional to foster positive relationships with students, parents, and colleagues. Committed to providing culturally responsive support, and meeting the diverse needs of students. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
25
25
years of professional experience
Work History
Substitute Teacher/Paraprofessional
ESS/SCCPSS
08.2022 - Current
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Helped students explore concepts with engaging, learning-focused activities.
- Developed and implemented classroom routines to address varying student needs.
Planner/Caterer
Creative Designz Catering And Events
01.2017 - Current
- Conducted initial consultation with clients to discuss wedding details, venue options, and other logistics to understand vision and budget.
- Set up and disassembled wedding decor, equipment, and furniture per contract specifications.
- Created and designed tailor-made wedding plans to maximize client budget, keep clients happy, and cultivate referrals.
- Directed the pace of the wedding and reception through multitasking and liaising with vendors to carry out the event as planned with little or no deviations.
Location Manager
Iconic Group Inc/Cherry Hill Programs
11.2010 - 12.2020
- Built a strong team through proactive recruitment and hiring strategies.
- Scheduled set building and equipment delivery for a set location.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Cultivated focus on customer service and satisfaction with a well-trained, empowered team.
- Anticipated, resolved, and prevented operating difficulties through successful policies.
Customer Service Specialist
HR Block Eastern Tax Services
01.2001 - 04.2013
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Provided primary customer support to internal and external customers.
- Maintained and managed customer files and databases.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Childcare Teacher
The Right Start Daycare
04.1998 - 08.2001
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Engaged with children on an individual basis to build positive relationships and promote learning.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Assisted in the preparation of meals and snacks to provide children with proper nutrition.
Education
Master of Science - Business Administration And Management
University of Phoenix
Tempe, AZ01.2025
Business Administration And Management
University of Phoenix
Tempe, AZ04.2008
Childhood Diploma - Child Development
Savannah Technical College
Savannah, GA12.1996
High School Diploma - undefined
Groves High School
Garden City, GA06.1990
Skills
- Student-Centered Learning
- Creative Lesson Plan Development
- Business Management
- Event Staffing
- Customer Loyalty
- Credit and Cash Transactions
- Time Management Skills
- Issue Resolution
Accomplishments
- V.I.C.A. (Vocational Industrial Clubs of America) Vice President
- 4-H Youth Development Program
- Flag Corps-12th Grade
- Performing Chorus- 12th Grade
- Student Council- 9th Grade
Timeline
Substitute Teacher/Paraprofessional
ESS/SCCPSS
08.2022 - Current
Planner/Caterer
Creative Designz Catering And Events
01.2017 - Current
Location Manager
Iconic Group Inc/Cherry Hill Programs
11.2010 - 12.2020
Customer Service Specialist
HR Block Eastern Tax Services
01.2001 - 04.2013
Childcare Teacher
The Right Start Daycare
04.1998 - 08.2001
Master of Science - Business Administration And Management
University of Phoenix
Business Administration And Management
University of Phoenix
Childhood Diploma - Child Development
Savannah Technical College
High School Diploma - undefined
Groves High School
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