Mary Dorcinvil
Miami,FL
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
CASHIER
LA PAIX BAKERY
03.2023 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
GROCERY ASSOCIATE
TRADER JOE'S
01.2022 - 12.2022
- Assisted shoppers in locating desired products, resulting in increased customer satisfaction and sales.
- Pleasantly greeted customers and provided prompt and courteous service.
- Trained new employees on store procedures, policies, and best practices, fostering a productive work environment for all team members.
CREW MEMBER
THE TACO STAND WYNWOOD
10.2020 - 11.2021
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
PREP COOK
DC PIE
01.2020 - 07.2020
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
SECURITY GUARD/DISPATCHER
ALLIED UNIVERSAL (BRICKELL CITY CENTER)
09.2018 - 11.2019
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
CREW MEMBER
SUBWAY Restaurants
09.2017 - 09.2018
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
Education
High School Diploma -
Miami Carol City Sr. High School
06.2013
Skills
- Attention to Detail
- Team Work & Collaboration
- Building Customer Relationships and Loyalty
- Work Ethic and Integrity
- Point of Sale proficiency
- Time management skills
Certification
- Licensed Food Handler - 02/2020 - 02/2023
- Security License - Exp. 01/2026
Timeline
CASHIER
LA PAIX BAKERY
03.2023 - Current
GROCERY ASSOCIATE
TRADER JOE'S
01.2022 - 12.2022
CREW MEMBER
THE TACO STAND WYNWOOD
10.2020 - 11.2021
PREP COOK
DC PIE
01.2020 - 07.2020
SECURITY GUARD/DISPATCHER
ALLIED UNIVERSAL (BRICKELL CITY CENTER)
09.2018 - 11.2019
CREW MEMBER
SUBWAY Restaurants
09.2017 - 09.2018
High School Diploma -
Miami Carol City Sr. High School
- Licensed Food Handler - 02/2020 - 02/2023
- Security License - Exp. 01/2026
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