Mary Drennon
Self storage property manager
Moncks Corner,SC
Summary
I approach every endeavor with pride and a commitment to treating others as I would like to be treated. This guiding principle has shaped my work ethic and interactions with colleagues, enabling me to foster positive relationships and contribute effectively within teams. By embodying these values, I strive to create a supportive and inclusive environment where collaboration thrives, ultimately driving success for both myself and the organization.
Overview
21
21
years of professional experience
Work History
Property / Sales Manager
4 S Capital Management Group
08.2021 - Current
- Property managers of3 property's
- Taking care of customers and their needs
- Cleaning storage units and office to get them ready to be rented
- Pressgang payment cash credit cards and check
- Daily paperwork, cleaning bathrooms, picking up trash, painting, putting out ant killer and spraying for weeds
- Keep inventory of moving items for sale
- Call past due payment and putting in notes for all the calls
- Return voicemails and checking emails
- And a lot more!
- Conducted regular safety inspections of facilities and equipment
- Assisted with inventory management tasks such as stocking shelves, organizing supplies
- Managed accounts receivable by collecting rent payments from tenants in accordance with company policies and procedures
- Resolved customer complaints promptly and professionally in order to maintain positive relationships with clients
- Ensured that the storage units were clean and safe for tenants to use
- Maintained accurate records of tenant information such as payment history, contact details
- Provided excellent service by responding to inquiries in a timely manner
- Created reports detailing financial performance, occupancy levels, customer feedback
Self Storage Manager
Life Storage
02.2014 - 08.2021
- Property managers
- Taking care of customers and their needs
- Cleaning storage units to get them ready to be rented
- Pressgang payment cash credit cards and check
- Daily paperwork, cleaning bathrooms, picking up trash, painting, putting out ant killer and spraying for weeds
- Keep inventory of moving items for sale
- Call past due payment and putting in notes for all the calls
- Return voicemails and checking emails
- And a lot more!
- Conducted regular safety inspections of facilities and equipment
- Assisted with inventory management tasks such as stocking shelves, organizing supplies
- Managed accounts receivable by collecting rent payments from tenants in accordance with company policies and procedures
- Resolved customer complaints promptly and professionally in order to maintain positive relationships with clients
- Ensured that the storage units were clean and safe for tenants to use
- Maintained accurate records of tenant information such as payment history, contact details
- Provided excellent customer service by responding to inquiries in a timely manner
- CustomerU
- Created reports detailing financial performance, occupancy levels, customer feedback
Inventory Specialist and Department Manager for HBA
Publix
07.2009 - 02.2014
- Managed and maintained accurate inventory records for a high-volume retail store
- Conducted regular audits to identify discrepancies and implement corrective measures
- Implemented an efficient system for receiving, organizing, and shelving new merchandise
- Developed and implemented inventory control procedures to minimize loss and maximize efficiency
- Coordinated with vendors to resolve any issues related to shipments or damaged goods
- Performed regular cycle counts to verify physical inventory matches system records
- Trained new employees on proper inventory handling procedures and company policies
- Identified slow-moving or obsolete items and recommended strategies for clearance or markdowns
- Collaborated with the sales team to optimize product placement within the store for increased visibility and sales performance
- Maintained a clean, organized, and visually appealing storeroom area at all times
- Reduced out-of-stock situations by implementing automatic reorder points based on historical sales data
- Investigated root causes of inventory discrepancies through thorough research
- Served as a liaison between suppliers/vendors regarding order status updates or changes in delivery schedules
- Conducted regular analysis of slow-moving inventory to identify potential causes and recommend appropriate actions
Department Manager Electronics and Health and Beauty
Walmart
09.2003 - 05.2008
- Managed a team of XX retail associates, providing guidance and support to ensure excellent customer service
- Developed and executed effective merchandising plans to optimize product visibility and drive sales
- Analyzed sales data and trends to identify opportunities for improvement and implemented targeted action plans
- Oversaw inventory management, including ordering, receiving, and maintaining appropriate stock levels
- Created employee schedules to ensure adequate coverage during peak business hours while controlling labor costs
- Conducted performance evaluations for team members, providing constructive feedback for growth and development
- Resolved customer complaints or issues promptly and professionally to maintain high levels of customer satisfaction
- Achieved monthly sales targets consistently by motivating the team through goal setting and incentives programs
- Utilized POS systems to process transactions accurately while ensuring cash handling procedures were followed diligently
- Coordinated store events such as promotions or special sales days to drive foot traffic into the store
- Monitored competitor activities closely, conducting regular market research analysis to stay ahead of industry trends
- Mentored junior managers within the department, providing guidance on leadership skills and career development
- Conducted regular store audits to ensure compliance with company policies, procedures, and visual standards
- Led team meetings to communicate goals, provide updates on performance metrics, and address any concerns or challenges
- Maintained a clean and organized store environment in accordance with health and safety regulations
- Ensured compliance with all legal requirements related to employment practices including labor laws, safety regulations, etc
- Increased employee productivity through effective coaching techniques such as goal setting and performance feedback sessions
Education
High School Diploma - Education and Training
06.1998
Skills
- Skills Workforce Planning Time Management (10 years)
- Diversity and Inclusion Self Motivation (10 years)
- Compensation and benefits Attention to Detail (10 years)
- Customer Relationship Management Problem-solving aptitude (10 years)
- Organizational skills (10 years)
- Property leasing (5 years) (10 years)
- Property Management (10 years)
- Marketing (10 years)
- Salesforce (10 years)
- Event Planning (5 years)
- Operations Management (10 years)
- Microsoft Outlook (5 years)
- Training & Development (10 years)
Timeline
Property / Sales Manager - 4 S Capital Management Group
08.2021 - Current
Self Storage Manager - Life Storage
02.2014 - 08.2021
Inventory Specialist and Department Manager for HBA - Publix
07.2009 - 02.2014
Department Manager Electronics and Health and Beauty - Walmart
09.2003 - 05.2008
Summerville High School - High School Diploma, Education and Training
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