Grace Prull
Fairfax,IA
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
2
2
years of professional experience
Work History
Office Manager /Administrative Assistant (Intern)
Diamond Capital Wealth Management Group
Cedar Rapids , IA
2023.11 - Current
- Inquire whether prospective clients wish to discuss investments with an advisor.
- Invite prospective clients to attend a seminar held by an advisor.
- Contact existing clients regarding clerical or administrative matters affecting clients’ accounts
- Reviewed files and records to obtain information and respond to requests.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Used judgment and initiative in handling confidential matters and requests.
Waitress
Leonardo's Pizza Of Millhopper
Cedar Rapids , IA
2023.05 - Current
- Provided excellent customer service while upholding company policies.
- Coached team members on effective customer service techniques.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Presented menus to patrons to answer questions about menu items and make recommendations.
Shopkeeper
Pretty Lane Beauty Boutique
Cedar Rapids , IA
2022.08 - 2023.03
- Demonstrated excellent communication skills when interacting with customers and colleagues.
- Monitored inventory levels, reordering supplies as needed.
- Developed marketing materials for outreach initiatives.
- Create content ad edit the online website to match current trends
- Train new employees
Education
BBA - Business Management And Human Resource Management
Mount Mercy University
Cedar Rapids, IA2024-05
Skills
- Customer Service
- Organization
- Collaboration
- Learning and Adaptability
- Motivated
- Problem Solving
Timeline
Office Manager /Administrative Assistant (Intern)
Diamond Capital Wealth Management Group
2023.11 - Current
Waitress
Leonardo's Pizza Of Millhopper
2023.05 - Current
Shopkeeper
Pretty Lane Beauty Boutique
2022.08 - 2023.03
BBA - Business Management And Human Resource Management
Mount Mercy University
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