Mary Duncan
Office Assistant/ParaAssistant
Aurora,CO
Summary
Driven [Job Title] successful at delivering vital clerical support to internal teams and customers. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
Work History
Case Manager
Covered Colorado.org
Aurora, CO
10.2021 - 07.2022
- Worked with Program Director and Clinical Director to assess needs of survivors of human trafficking.
- Created Case Plans and Safety Plans
- Assisted in obtaining documents such as driver's license, Colorado Identification, social security card, Medicaid, and food stamps.
- Drove survivors to appointments
- Documented all interaction with survivors in data base.
Volunteer Advocate
Covered Colorado.org
Aurora, CO
09.2020 - 10.2021
- Worked with Program Director on Assessments
- Created Case Plans and Safety Plans
- Assisted survivors in obtaining Colorado Identification, Driver's License, Social Security Card, Medicaid, and food stamps
- Drove survivors to appointments
- Met with clients at a minimum of once per week
Adult Probation Officer
17th Judicial District Probation Department
Brighton And Commerce City, CO
04.2014 - 01.2019
- Supervised a general adult and later, a domestic violence caseload
- Wrote summons, warrants, extensions of probation for the court
- Documented all interaction with probationer, courts, attorney's and court in data base
- Completed home visits on probationers as required
- Assisted in running Cognitive group for offenders
- Participated in staff meetings
- Attended all required trainings
Administrative Assistant
White Rock Community Church
White Rock, British Columbia
09.2007 - 05.2012
- Managed office for small church that included three pastors
- Created Sunday bulletins and funeral bulletins
- Created power point for Sunday worship
- Answered phones
Adult Probation Officer
Georgia Department Of Corrections
Griffin, GA
04.1999 - 07.2001
- Supervised adult caseload
- Collected specimens for drug and alcohol testing
- Prepared summons, extensions and arrest warrants for court
- Testified for probation hearings in court
- Completed field visits
- Arrested probationers in violation of court orders
- Firearm Certification
Probation Officer and ADDS Coordinator
17th Judicial District
Westminster And Brighton, CO
04.1990 - 01.1998
- Supervised adult felony and misdemeanor offenders
- Assessed level of supervision and addressed problematic areas
- Referred to and communicated with treatment providers
- Wrote extensions of probation, summons and warrants
- Testified at court hearings
- Co-facilitated women's cognitive skills group
- Managed a large caseload with efficiency
- Interviewed and assessed adult convicted offenders at the pre-sentence stage
- Compiled detailed sentence reports for the court's use at sentencing
- Supervised nine staff members
- Led staff meetings
- Conducted performance evaluations
- Conflict management
- Created and updated a policy and procedure manual
- Worked with treatment agencies, co9mmunity resources and judges
- eateConflict managementr
Alcohol/Drug Evaluation Specialists
14th Judicial District
Steamboat Springs And Hot Sulphur Springs, CO
03.1989 - 01.1990
- Interviewed and referred defendants convicted of driving under the influence
- Typed reports, testified in court
- Wrote summons and warrants
- Referred defendants to treatment and community Service
Education
Bachelor of Arts - Criminal Justice And Psychology (Double Major)
St. Cloud State University
St. Cloud, Minnesota 09.1984 - 03.1989
Legal Secretarial Certificate - Legal Secreatray
Duluth Business University
Duluth, MN 09.1979 - 09.1980
Skills
Efficient in handling volume
Works well under stress
Experience with difficult people and deescalating
Timeline
Case Manager
Covered Colorado.org
10.2021 - 07.2022
Volunteer Advocate
Covered Colorado.org
09.2020 - 10.2021
Adult Probation Officer
17th Judicial District Probation Department
04.2014 - 01.2019
Administrative Assistant
White Rock Community Church
09.2007 - 05.2012
Adult Probation Officer
Georgia Department Of Corrections
04.1999 - 07.2001
Probation Officer and ADDS Coordinator
17th Judicial District
04.1990 - 01.1998
Alcohol/Drug Evaluation Specialists
14th Judicial District
03.1989 - 01.1990
Bachelor of Arts - Criminal Justice And Psychology (Double Major)
St. Cloud State University
09.1984 - 03.1989
Legal Secretarial Certificate - Legal Secreatray
Duluth Business University
09.1979 - 09.1980
Walking, Hiking, Biking, Baking
I enjoy hikking with family and/or friends. Walking is a way to relax and this can be alone or accompanied by friends. Biking became an interest when I completed the Courage Classic Bike Tour for Children's Hospital with my daughter. Baking is something I like to do on a rainy or cold day.
Walking, Hiking, Biking, Baking
I enjoy hikking with family and/or friends. Walking is a way to relax and this can be alone or accompanied by friends. Biking became an interest when I completed the Courage Classic Bike Tour for Children's Hospital with my daughter. Baking is something I like to do on a rainy or cold day.