Mary Duncan
Mount Juliet,TN
Summary
Dynamic Human Resources Associate Partner at Amazon with a proven track record in team building and employee engagement. Successfully implemented morale-boosting activities and enhanced onboarding processes. Skilled in data analysis and project management, I am committed to fostering a positive workplace culture and driving operational excellence.
Overview
24
24
years of professional experience
Work History
Human Resources Associate Partner L3
Amazon
Mount Juliet, USA
07.2023 - Current
- I began my employment with Amazon as a Tier 1 Fulfillment Center Associate at MQY1. As a Tier 1, I received the GOAT award for consistently being a top performer in my department. I also cross-trained in 4 different pathways, including Problem Solve.
- In September of 2023, I became a Learning Ambassador in AFE Pack-flow. I enjoyed teaching the new hires how to pack and took pride in seeing them complete their training with confidence in the quality of work they produced.
- I February of 2024, I accepted a position as a Supportive Staffing Associate (SSA) with Workforce Staffing. In that role, I assisted with New Hire events where I greeted candidates, processed all necessary work authorization documentation, took badge photos, assisted candidates with the drug testing process, and adjudicated the drug test results.
- In April 2024, I accepted an offer with Human Resources as an HR Associate Partner, with on-site PXT at MQY1. I work closely with every department in the building to provide support and deliver Amazon policy-related feedback and information when needed. Since joining PXT, I have implemented team-building activities to increase morale. I have provided suggestions and ideas to our HR Leadership for our on-boarding process and received positive feedback. I regularly assisted in providing important feedback to the Program Managers who are in charge of our site's HR pilot program, called HRx. My current captainships are unemployment and attrition. I also support our GMA with on-site engagements by setting up and helping to facilitate the events for FHD.
- In October of 2024, I helped with Amazon's Delivering the Future global event by assisting with tours.
- I put together a design concept and cost projection for our site's Multi-Faith Room Refresh. It was accepted by the Senior Operations team in November of 2024, and was approved by Finance in March of this year. I am currently in process of seeing this project to completion by June 15th this year.
Bookkeeper/Accounts Payable
Grove Park Construction
Brentwood, USA
01.2021 - 08.2021
- Create invoices using estimates and contracts
- Bill customers when job deposits are required and upon project completion
- Receive payments from customers and make deposits
- Enter payroll and cut paychecks
- Cut and mail checks for all vendors
- File and scan documents
- Obtain and record vendor, customer and employee information
- Maintain employee files
- Run financial reports quarterly and upon request
- Assist with bookkeeping for 3 separate entities
Business and Operations Manager
Senior Living Resources
Santa Maria, USA
05.2015 - 01.2021
- Oversee the operations of 2 Residential Care Facilities for Elders with Dementia
- All aspects of bookkeeping: Payroll, Accounts Receivable, Accounts Payable, Bank Account Reconciliation, Credit Card Reconciliation, W2's, 1099's, 401k's, Health Insurance, Long Term Care Insurance Billing, Worker's Compensation, Monthly Financial Reports
- Perform interviews, disciplinary counseling, terminations, staff coaching
- Lead monthly staff meetings and Dementia trainings
- Assess potential residents, and process all Admission paperwork
- Staff Scheduling
- Schedule and facilitate all family care conferences
- Record Keeping: Create reports for Licensing, resident and employee files
- Give tours of the facilities
- Coach Administrator in all aspects of her job requirements
- Coordinate, plan and facilitate special events
- Work with Home Health and Hospice to establish care plans for residents receiving services.
Bookkeeper/Office Manager
Halsell Builders
Santa Maria, USA
01.2001 - 03.2004
- Performed all aspects of bookkeeping, including but not limited to: payroll, A/R, A/P, and monthly financial reports.
- Maintained employee files and benefit coverage.
- Managed vendor and supplier files and made sure all required certifications were up to date.
- Represented the company at community events and city council meetings when necessary.
- Picked up blue prints and maintained communication with project managers in regards to construction projects from start to finish.
- Organized staff and safety meetings.
- Trained all new staff on bookkeeping software and A/R.
- Made sure all sub-contractors and suppliers were paid on time.
Education
Associate's degree - Criminal Justice
Nashville State Community College
Nashville, TN05.2025
Skills
- Team building
- Data analysis
- Employee engagement
- Project management
- Employee relations
- Training development
- Policies implementation
- HR policies and procedures
- Customer service
- Report writing
Additional Information
I had the privilege of staying at home to raise my 4 children for almost 11 years, which explains the gap in my employment history. While at home, I performed all the necessary bookkeeping duties for my husband's construction company and home schooled my children 4 of those years as well.
Timeline
Human Resources Associate Partner L3
Amazon
07.2023 - Current
Bookkeeper/Accounts Payable
Grove Park Construction
01.2021 - 08.2021
Business and Operations Manager
Senior Living Resources
05.2015 - 01.2021
Bookkeeper/Office Manager
Halsell Builders
01.2001 - 03.2004
Associate's degree - Criminal Justice
Nashville State Community College