Mary Eich
Caribou Coffee
Austin,MN
1
Certification
7
years of professional experience
Experienced with team leadership, fostering an environment of collaboration and efficiency. Utilizes strong organizational skills to ensure smooth operations and high-quality customer service. Track record of effective communication and conflict resolution, driving team success.
Work History
Barista Shift Supervisor
7 Years 3 Months- Trained and mentored new baristas on beverage crafting techniques and customer engagement standards.
- Supervised daily operations, ensuring high quality of coffee preparation and customer service.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
- Implemented inventory management processes to maintain stock levels and reduce waste effectively.
Certified Nursing Assistant
1 Year 7 Months- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Provided emotional support to patients and families during difficult times.
- Maintained clean and organized patient rooms, adhering to infection control protocols.
Education
High School Diploma
Austin High School:
- GPA: 4.00
- Graduated with Honors
- Austin Area Assurance Scholarship Reciepent
- Many AP courses
- National Honors Society Member
Associate of Arts - Liberal Arts And Sciences
Riverland Community College:
GPA: 3.95
Dean's List (Fall 2023, Spring 2024)
Bachelor of Science - Bachelors of Nursing And Science
Winona State University
- GPA: 3.874
- Dean's List (Fall 2024, Spring 2025, Spring 2026)
Skills
Direct patient care
Customer service
Vital signs monitoring
Beverage preparation
Vital signs collection
Team leadership
Operational oversight
Point of sale
Certification
- CNA - Certified Nurse Assistant
- Basic Life Support (BLS), AHA
Timeline
Certified Nursing Assistant
Winona Health Hospital
01.2025 - 08.2026Read More
Barista Shift Supervisor
Caribou Coffee
06.2019 - CurrentRead More
Austin High School
High School Diploma
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Riverland Community College
Associate of Arts from Liberal Arts And Sciences
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Winona State Univeristy
Bachelor of Science from Bachelors of Nursing And Science
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