Mary Feldkamp
New Orleans,LA
Summary
Enthusiastic Event Professional with over 10 years of experience in various settings and roles. Successful in building and leading teams in demanding environments. Proven track record of organizing and executing successful events while effectively coordinating diverse groups. Seeking an opportunity to contribute my commitment to outstanding guest experiences to an organization that values exceptional quality and service.
Overview
5
5
years of professional experience
Work History
Special Events Assistant
New Orleans Jazz Museum
New Orleans, LA
09.2023 - Current
- Collaborate with clients to create customized event plans tailored to their specific needs and preferences
- Provide on-site support during events, improving guest satisfaction by addressing issues promptly and professionally
- Act as liaison between clients and contracted service providers, facilitating communication and seamless event execution
- Compile and manage event inventory, supplies, donor information, guest lists and equipment
Office Manager
The Roots of Music
New Orleans, LA
02.2022 - 09.2023
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence
- Created and maintained an inventory database for instruments and uniforms for 200+ musicians
- Handled all instrument repairs & new instrument request orders
- Organized an intricate grant & donor directory for fundraising endeavors
- Submitted daily and monthly detailed reports to staff and executive board members
Assistant Event Coordinator
Spice Hospitality Group
Cleveland, OH
09.2020 - 01.2022
- Ensured smooth execution of on-site logistics by supervising setup, teardown, and vendor coordination during events
- Maintained professional and organized appearance at all events, representing the company in a positive light to clients and attendees
- Facilitated efficient communication between team members by maintaining organized records of event plans, schedules, and contacts
- Organized "Farm to Table" events from conception to completion, arranged program schedules and managed on-site logistics
Site Coordinator
Parsons
Mcmurdo Research Base, Antarctica
01.2020 - 05.2020
- Enhanced team coordination by organizing weekly meetings to discuss project progress and address any challenges
- Interacted with supervisors, contractors, and community representatives to ensure building schedules aligned and had the least possible impact on the daily activities of the base
- Conducted base tours and facilitated introductions for incoming staff as part of their orientation, enhancing their integration into the base population
- Booked flights, travel accommodations, and orientation for weekly rotating contracted staff, streamlining logistical operations
- Completed end-of-day written reports for each building location
- Fielded questions about projected building projects and their impacts on the base, providing clear and concise information
Box Office Associate
Agora Theater and Ballroom
Cleveland, OH
03.2019 - 12.2019
- Handled high-pressure situations calmly during sold-out events or technical difficulties at the box office, maintaining professionalism while resolving problems quickly
- Ensured seamless communication between the box office and other departments within the venue by participating in regular meetings and sharing relevant information as needed
- Managed financial transactions accurately, ensuring proper handling of cash, credit cards, and vouchers for smooth daily operations
- Created and maintained reports of sold tickets and payments received
Education
Bachelor of Arts - Communications
Tulane University
New Orleans, LASkills
- Volunteer Management
- Entertainment Booking
- On-Site Event Execution
- Time Management
- Guest Relations
- Database Management
- Teamwork and Collaboration
- Attention to Detail
- Creativity and Adaptability
- Excellent Communication
- Microsoft Office
- Ability to Work Under Pressure
Timeline
Special Events Assistant
New Orleans Jazz Museum
09.2023 - Current
Office Manager
The Roots of Music
02.2022 - 09.2023
Assistant Event Coordinator
Spice Hospitality Group
09.2020 - 01.2022
Site Coordinator
Parsons
01.2020 - 05.2020
Box Office Associate
Agora Theater and Ballroom
03.2019 - 12.2019
Bachelor of Arts - Communications
Tulane University