Summary
Overview
Work History
Education
Skills
Timeline
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Mary Fields

Louisville,KY

Summary

I am a professionally trained dog groomer through apprenticeship with 10 plus years of experience. I have worked with three grooming salons and have done grooming in my home. I have been retired for several years but began to miss my work and have decided to re-enter the workforce.

I am experienced in advanced grooming techniques as well as experienced in handling different breeds and temperaments of dogs. I know and am skilled in popular cuts. I consider my personality and my customer service skills to be some of my most valuable assets. I work well with others and take pride in my professionalism.

I look forward to discussing this position with you.

Thank you, Mary M. Fields


Overview

16
16
years of professional experience

Work History

Dog Groomer

Doggie Dimensions
09.2008 - 04.2015
  • Managed appointment scheduling efficiently.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.

Dog Groomer

Sawgy Dawg Grooming and Pet Supply
10.2008 - 11.2010
  • Collaborated with fellow groomers to share best practices, continuously improving overall service quality and efficiency.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
  • Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.

Dog Groomer

Shelbyville Pets
02.1999 - 08.2003
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
  • Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
  • Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
  • Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.
  • Assisted in inventory management by tracking product usage and replenishing supplies as needed, maintaining optimal stock levels at all times.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.


Education

Word Processing Specialist

Kentucky Polytechnic Institute
Louisville, KY
05-1987

Shelby County High School
Shelbyville, KY
05-1984

Skills

  • Patience and empathy
  • Animal handling expertise
  • Customer service
  • Reliability and punctuality
  • Professionalism and ethics
  • Attention to detail
  • Honest and dependable
  • Teamwork and collaboration
  • Dependable and responsible

Timeline

Dog Groomer

Sawgy Dawg Grooming and Pet Supply
10.2008 - 11.2010

Dog Groomer

Doggie Dimensions
09.2008 - 04.2015

Dog Groomer

Shelbyville Pets
02.1999 - 08.2003

Word Processing Specialist

Kentucky Polytechnic Institute

Shelby County High School

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Mary Fields