MARY FLOWER
Holey Grail Donuts
Venice,CA
9
years of professional experience
Customer service specialist with good organizational skills and time management. Looking to join a team and help create a positive work environment.
Work History
Omusubi Maker, Customer Service
3 MonthsDonut Maker
3 Years 3 Months- Crafted high-quality donuts using traditional recipes and innovative flavor combinations.
- Ensured consistency in product quality by adhering to strict preparation and cooking standards.
- Streamlined production processes, reducing waste while maintaining product excellence.
- Kept workstation and area around workstation neat and clean.
- Enhanced product quality by consistently monitoring dough preparation and ingredient ratios.
- Rotated product in coolers and freezers according to FIFO processes.
Manager
1 Year 9 Months- Trained and mentored staff on operational procedures, enhancing team performance and efficiency.
- Fostered a positive work environment through effective communication and teambuilding initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Foodrunner/Server, Cashier
2 Years 2 Months- Greet customers upon entry. Processed cash register transactions by inputting product costs and giving back change. Making espresso, coffee drinks and tea.
- Delivering food to customers at tables and counter. Bussing tables. Restocking self service condiment bar and fridge. Maintaining current dates on food items. Food prep for pre-pack grab and go items. Not limited to these jobs.
Skills
Hygienic food handling
Sanitation standards adherence
Cleanliness standards
Safety management systems
Culinary sandwich crafting
User engagement strategies
Meal portioning
Knife proficiency
Food processing
Clean work environment
POS system
Timeline
Omusubi Maker, Customer Service
Sunny Blue
05.2026 - CurrentRead More
Manager
Dolcenero Gelato
10.2024 - 07.2026Read More
Donut Maker
Holey Grail Donuts
05.2023 - CurrentRead More
Foodrunner/Server, Cashier
Groundwork Coffee
01.2018 - 03.2020Read More