Mary Franklin
Baltimore,MD
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
9
9
years of professional experience
Work History
Bartender
Good Vibes Cantina
09.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Server
T.G.I. Fridays
01.2021 - Current
- With the combination of my outstanding people and sales skills this job was the perfect fit
- My duties consist of greeting customers with a smile, taking orders, delivering food and drinks to the table and a great farewell on their way out
- I excelled quickly at this position, being the only server to take parties of 7 or more
Bartender
T.G.I. Fridays
01.2021 - Current
- I received this offer as a promotion based on my outstanding skills as a server
- My duties consist of prepping for the shift ahead, greeting customers, taking and delivering orders, and making drinks for the bar and dining customers
3rd Key
Last Stop
01.2019 - 01.2021
- I was offered this position based on my outstanding numbers at my previous job (snipes)
- This position required me to train new associates on how to persuade consumers to purchase items
- I was also liable for store cleaning, inventory data, associate schedules and store lock up
Crew Member
Chipotle
01.2016 - 01.2018
- This job was my first take on the food industry
- I was offered this position based on my bilingual skills, and bubbly personality
- My duties consist of taking food orders on the line, checking people out on the register and cleaning up during closing hours
Education
Bowie State University - Child and Adolescent Studies
Bowie State University
09.2022
Skills
- Conflict resolution
- Integrity
- Numerical Proficiency
- Bilingual (English and Spanish)
- Strong multitasking
- Highly reliable
- Team player attitude
- Engaging personality
- Alcohol awareness
Awards
I was a part of the national leadership association on my campus
Timeline
Bartender
Good Vibes Cantina
09.2023 - Current
Server
T.G.I. Fridays
01.2021 - Current
Bartender
T.G.I. Fridays
01.2021 - Current
3rd Key
Last Stop
01.2019 - 01.2021
Crew Member
Chipotle
01.2016 - 01.2018
Bowie State University - Child and Adolescent Studies
Bowie State University
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