Mary Galindo
Cuero Bealls Department Store
Cuero,TX
1
Language
17
years of professional experience
Dynamic retail professional with a strong customer service focus and proven problem-solving abilities. At Walmart, I enhanced team collaboration and improved inventory accuracy, ensuring product availability. Skilled in delegation and employee engagement, I fostered a results-driven environment that supported operational excellence and increased customer satisfaction.
Work History
Second Asst Manager
3 Years 1 Month- Supervised sales floor operations, ensuring consistent service standards and prompt customer support.
- Trained associates on register procedures, merchandising standards, and store policies.
- Monitored inventory levels, replenished stock, and supported accurate merchandise presentation.
- Resolved customer concerns quickly, protecting satisfaction and repeat business.
- Coordinated opening and closing tasks, maintaining security and operational readiness.
- Supported scheduling, break coverage, and daily workflow across departments.
- Enforced loss prevention procedures and identified shrink-related concerns.
- Assisted management with sales goals, staffing needs, and store performance improvements.
- Collaborated with team members on loss prevention efforts, minimizing shrinkage and theft occurrences.
- Supported store manager in training new employees, fostering a positive work environment for team development.
- Implemented safety protocols within the workplace, resulting in fewer accidents and increased employee awareness.
Department Manager
6 Years 3 Months- Managed department coverage to keep salesfloor staffed and customer service expectations met.
- Oversaw freight processing, zoning, and merchandise presentation across assigned areas.
- Coached associates on stocking procedures, safety practices, and daily operations.
- Coordinated inventory replenishment to support accurate on-hand counts and consistent product availability.
Education
High School Diploma
Skills
Customer service focus
Delegation
Marketing
Employee engagement
Customer service
Problem-solving
Time management
Multitasking and organization
Team collaboration
Adaptability and flexibility
Languages
Spanish
Native or Bilingual
Timeline
Second Asst Manager
Cuero Bealls Department Store
04.2008 - 05.2011Read More
Department Manager
Walmart
02.1994 - 05.2000Read More
Cuero High School
High School Diploma
Read More