Mary Gammon
Colorado Springs,CO
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
31
31
years of professional experience
Work History
Customer Care Representative
Super Quality Cleaners
Colorado Springs, CO
04.2023 - Current
- Maintained customer service standards by greeting and assisting customers with their orders.
- Processed incoming garments, sorted them into categories and marked them for cleaning.
- Kept records of incoming garments, outgoing deliveries, payments received and inventory levels.
- Organized the work area to ensure a safe and efficient environment was maintained at all times.
Customer Service Manager
Postal Annex
Colorado Springs, CO
09.2008 - 04.2022
- Oversaw store operations, managed team's work schedules
- Packing and Shipping of customers items
- Submit claims and follow up
- Replenish store inventory
Claims Support Clerk
USAA Insurance
Colorado Springs, CO
08.1999 - 05.2005
- Supported claims adjuster, prepared claim forms, review documents for accuracy and completeness
- Answered customer inquiries regarding claim status and payment information
- Assisted customers with filing new claims and provided guidance throughout the process.
- Monitored incoming mail for timely receipt of new claim forms and supporting documentation.
Supply Clerk
USAA Insurance
Colorado Springs, CO
08.1993 - 08.1999
- Delivered materials to in-house employees
- Managed inventory control system to track all shipments and deliveries.
- Organized warehouse storage areas for efficient retrieval of materials.
- Coordinated with vendors to ensure timely delivery of requested items.
Education
GED -
Lawton Public Schools
Lawton, OKSkills
- Problem solving
- Attention to detail
- Multitasking
- Conflict resolution
- Verbal Communication
- Active listening
Timeline
Customer Care Representative
Super Quality Cleaners
04.2023 - Current
Customer Service Manager
Postal Annex
09.2008 - 04.2022
Claims Support Clerk
USAA Insurance
08.1999 - 05.2005
Supply Clerk
USAA Insurance
08.1993 - 08.1999
GED -
Lawton Public Schools
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