Board-certified neonatal and pediatric nurse leader with clinical, management and leadership experience in acute and ambulatory settings. Has strong communication and interpersonal skills with all members of the interdisciplinary team and other stakeholders. Specializes in positive patient outcomes, service excellence and patient and family centered care.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Clinical Director NICU
Le Bonheur Children’s Hospital
08.2011 - Current
Accountable for the 24-hour operations of a 74 bed Level IV NICU
200 direct reports and growing; 6 assistant leaders
Responsible for clinical delivery, leadership of associates, fiscal stewardship to the institution, and the creation of a positive clinical and associate work environment
Contributes to the organization’s and the system’s success in clinical outcomes service to patients and families and to a positive financial state
Fiscally responsible for a 14 plus million dollar budget
Plan and Prepare budget needs and capital requests
Ensure patient and nurse satisfaction while promoting safety and retention
Developed, implemented, revised, and evaluated policies and procedures.
Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Helped develop a successful shared governance committee on the unit
Developed a two phase orientation for new graduates
Lead Bone Marrow Transplant Clinical Coordinator
St. Jude Children’s Research Hospital
01.2008 - 01.2011
Clinical Coordinator responsibilities of Bone Marrow Transplant as well as overseeing employee orientation, conducting performance reviews and hiring of new coordinators
Primary contact for the National Marrow Donor Program (NMDP)
Collected and maintained documentation for institution’s annual review and certification with NMDP
Coordinated physician referrals and acceptance for bone marrow transplant consults and workups
Liason between Transplant Clinical Research and Data Management, Managed Care, Referring Clinical Services, Referring Hospitals and Transplant Quality Improvement Department
Help conduct institutional desk top drill with NMDP for radiation injury due to exposure.
Built strong relationships with patients and families for optimized care satisfaction.
Coordinated, monitored, assigned, and documented patient and clinical care activities.
Supervised and managed daily activities of clinical team consisting of [Number] physicians, nurses, and support staff.
Led physicians, nurses and healthcare teams in providing punctual, professional care delivery.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Communicated with patients, ensuring that medical information was kept private.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Lead Clinical Education Specialist, Physician Enterprise at Methodist Le Bonheur HealthcareLead Clinical Education Specialist, Physician Enterprise at Methodist Le Bonheur Healthcare