Ayisha Ballard
Memphis,TN
Summary
A well-trained medical professional who can efficiently manage administrative and patient-focused tasks. Coordinate workflow, scheduling, and proper new hire training within proper hospital guidelines. Experienced with Excel, Word, and Cerner systems.
Overview
19
19
years of professional experience
Work History
Phlebotomy Lead/Educator
Le Bonheur Children's Hospital
Memphis, TN
06.2012 - Current
- Train new team members in hospital work procedures, proper blood collection, and ways to exceed performance expectations.
- Help to maintain a smooth work environment by maintaining efficient working staff
- Monthly workflow organizing
- Help with the daily flow of production.
- Keeping track of yearly competencies
- Training associate on referral processing.
- Advance blood collection
- Phlebotomy program coordinator
Patient Care Technician 1
Fresenius Kidney Center
Memphis, TN
12.2018 - 02.2020
- Patient Monitoring
- Set up Machine for treatments
- Prepare Patient for dialysis treatment
- Log patient progress during treatment
- Start patient on dialysis treatment
- Sanitize the machine after each use.
Processing Tech
Regional One Health Medical Center
Memphis, TN
06.2011 - 02.2014
- Stayed productive by using slow periods to restock and organize supplies
- Processed high-volume body fluid samples
- Q/C monitoring weekly.
Certified Medical Assistant
Le Bonheur Children’s Hospital
Memphis, TN
01.2009 - 01.2012
- Coordinated, efficient office schedules based on patient and provider availability
- Preserved confidentiality of all patient information per HIPAA and internal guidelines
- Maintained team productivity by organizing charts, insurance forms, and patient documentation
- Managed efficient patient intakes, collecting histories, documenting vital signs, and updating charts.
Phlebotomist
Lifeblood/Mid-South Regional Blood Center
Memphis, TN
07.2005 - 05.2010
- Kept individuals safe and comfortable during blood and plasma donations
- Determined donor suitability based on medical histories and current vital signs
- Collected blood from veins using a vacuum tube, syringe, or butterfly venipuncture method
- Protected team members and patients with proper aseptic, biohazard, and disposal techniques
- Secured information by following HIPAA requirements
- Supported team with expert administrative support, filing all records and coordinating appointments
- Boosted efficiency by keeping work areas clean, tidy, and debris-free.
Education
Bachelor of Science - Healthcare Leadership
The University of Memphis-Global
05.2024
Certified Phlebotomist -
ASCP
09.2023
Associate of Science - General Studies
Southwest Tennessee Community College
06-2020
Certified Medical Assistant -
Remington College - Memphis Campus
08.2003
High School Diploma -
Westwood High School
05.2000
Skills
- Leadership
- Patient interviewing
- Vital signs documentation
- Performance improvement
- Troubleshooting techniques
- Task prioritization
- Employee training
- Communication Skills
- Microsoft Word
- Detail-oriented
- Attention to detail
- Blood Collection
- Research laboratory blood collection
Timeline
Patient Care Technician 1
Fresenius Kidney Center
12.2018 - 02.2020
Phlebotomy Lead/Educator
Le Bonheur Children's Hospital
06.2012 - Current
Processing Tech
Regional One Health Medical Center
06.2011 - 02.2014
Certified Medical Assistant
Le Bonheur Children’s Hospital
01.2009 - 01.2012
Phlebotomist
Lifeblood/Mid-South Regional Blood Center
07.2005 - 05.2010
Bachelor of Science - Healthcare Leadership
The University of Memphis-Global
Certified Phlebotomist -
ASCP
Associate of Science - General Studies
Southwest Tennessee Community College
Certified Medical Assistant -
Remington College - Memphis Campus
High School Diploma -
Westwood High School
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