CardioMEMS Territory Manager at Abbott Laboratories with extensive experience in business development and customer relationship management. Specializes in heart failure clinical education and implements strategic sales initiatives to drive growth. Proven ability to enhance customer satisfaction through effective collaboration and advanced technical support.
Overview
31
31
years of professional experience
Work History
CardioMEMS Territory Manager
Abbott Laboratories Limited
Chicago, IL
01.2021 - Current
Established and nurtured relationships with new and existing territory customers.
Delivered engineering, sales, and technical support for field inquiries on an on-call basis.
Ensured regional procedural case coverage to maintain service continuity.
Provided comprehensive support in sales, heart failure clinic operations, training, clinical studies, and new product in-service training.
Developed and executed actionable business plans to drive growth.
Facilitated positive communication and collaboration among employees, customers, contractors, and vendors.
Interacted effectively with customers, physicians, technicians, and administrative personnel at assigned institutions.
CardioMEMS Senior Clinical Education Specialist
Abbott Laboratories Limited
Chicago, IL
02.2015 - 01.2021
Facilitated communication between medical community and business operations.
Built and maintained credible relationships with customers, sharing product expertise effectively.
Identified customer needs and product performance to advise sales representatives on growth opportunities.
Provided advanced technical and clinical support for complex field inquiries as needed.
Demonstrated in-depth knowledge of all HF products and related technical trends.