Mary Greer
Arlington
Summary
Dynamic Business Analytics Professional with expertise in data visualization, SQL, and complex problem-solving. Proven ability to deliver actionable insights under tight deadlines, leveraging technical skills and strong stakeholder communication to drive data-driven decision-making. Adept at fostering collaborative relationships and enhancing project outcomes in fast-paced, mission-focused environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Analytics Professional
Acclaim Technical Services
Reston, VA
09.2024 - Current
- Develop intricate Tableau visualizations to support strategic decision-making.
- Design and execute complex SQL queries to manipulate data for project-specific requirements.
- Deliver insights for ad-hoc assignments under tight deadlines, ensuring accuracy and relevance.
- Collaborate with leadership to gather requirements and align data solutions with organizational needs.
- Build strong professional relationships through exceptional communication and teamwork.
Honors Intern
Federal Bureau of Investigation, FBI
Raleigh, NC
06.2023 - 05.2024
- Assisted in casework and community outreach tasks, including drafting electronic communications and creating presentation materials.
- Observed procedural workflows of FBI Special Agents, Intelligence Analysts, and Operations Specialists.
- Participated in educational programs on cybercrime investigation techniques and methodologies.
- Contributed to team objectives in a mission-critical environment, demonstrating adaptability and attention to detail.
Aquatics Supervisor
Lifetime Fitness
Cary, NC
01.2020 - 09.2024
- Led a team of 9 employees (lifeguards and swim instructors) to ensure safe and efficient daily operations.
- Conducted hourly inspections of pool areas, decks, and facilities to maintain cleanliness and safety compliance.
- Resolved member complaints proactively, enhancing customer satisfaction and retention.
- Identified and implemented service improvements based on member feedback and operational needs.
Assistant Facility Manager
Swim Club Management Group, Inc
Raleigh, NC
05.2018 - 06.2021
- Supervised a team of 5 lifeguards per shift, ensuring adherence to safety protocols and regulatory standards.
- Monitored lifeguard performance to maintain service quality and safety compliance.
- Enforced facility rules while prioritizing patron safety and conflict resolution.
- Provided excellent customer service, addressing inquiries and concerns promptly.
Education
Bachelor of Science - Information Science
University of North Carolina At Chapel Hill
Chapel Hill, NC05-2024
Skills
- Technical: SQL, Tableau, Python, Data Visualization, Data Manipulation, Microsoft Office Suite
- Professional: Complex Problem-Solving, Stakeholder Communication, Team Leadership, Project Management
Certification
Top Secret/SCI Security Clearance
Timeline
Business Analytics Professional
Acclaim Technical Services
09.2024 - Current
Honors Intern
Federal Bureau of Investigation, FBI
06.2023 - 05.2024
Aquatics Supervisor
Lifetime Fitness
01.2020 - 09.2024
Assistant Facility Manager
Swim Club Management Group, Inc
05.2018 - 06.2021
Bachelor of Science - Information Science
University of North Carolina At Chapel Hill