Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
9
9
years of professional experience
Work History
Human Resources Assistant
Milwaukee Area Technical College
12.2022 - Current
Provide comprehensive support to the Total Rewards Department through managing benefit, pension, and life insurance eligibility, enrollment, and implementation
Also provide departmental assistance to Credentialing, Talent Acquisition, Training and Development, and Labor Relations alike.
Benefits Assistant
Milwaukee Area Technical College
08.2022 - 12.2022
Add and/or adjust benefit elections for active employees and retirees, track and process eligibility for WRS pension benefits, track and process Age 26 Ineligible Dependents, and provide comprehensive benefit guidance and service regarding Open Enrollment.
Compliance Specialist I
Quest CE
07.2020 - 05.2022
Filing, approving, and renewing continuing education courses and instructors through their respective states and designations.
Client Services Specialist
Quest CE
10.2019 - 07.2020
Seminar and Webinar Setups, state notifications, materials creation, and state insurance credit reporting are my primary duties
Client Support Specialist
WLCFS-Christian Family Solutions
09.2017 - 10.2019
Manage client concerns and files, discharge clients, score psychological assessments, as well as maintain great customer service to all of our clients across the United States
Shorts Programming Intern
Milwaukee Film
04.2019 - 08.2019
Organized short film submissions by working with filmmakers worldwide for the Milwaukee Film Festival and arranged each film for prescreening
Student Association Student Organization Appropriations Director
University of Wisconsin-Milwaukee
05.2018 - 05.2019
Chaired the Student Appropriations Committee as well as manage their budget
Managed the approvals and denials of grant requests to various student organizations on campus
Served on the Student Association's Executive Board as well as actively participated on various campus committees.
Restor Student Supervisor
University of Wisconsin-Milwaukee
08.2017 - 05.2018
Supervised coworkers, managed weekly orders, maintained quality customer service, and opened and closed the store at multiple locations across UW-Milwaukee's campus
Customer Service Representative
Westbury Bank
05.2016 - 09.2017
Perform transactions such as deposits, withdrawals, transfers, cashier's checks, money orders, loan payments, and etc
Has much experience with branch closing procedures.
Student Library Assistant
University of Wisconsin-Washington County
08.2015 - 05.2017
Checking in and out materials, helping students find research materials, basic IT problem-shooting, Processing new materials, Detailing and Organization, and am currently working on TV series Read-aLike book displays
Legal Assistant
Salberg Law, LLC
06.2016 - 09.2016
Organized documents to manage paper and electronic filing systems of clients.
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Education
Post Baccalaureate Technical Diploma, Legal Assistant/Paralegal -
Milwaukee Area Technical College
Milwaukee
08.2024
Bachelor of Arts - BA, Film/Cinema/Video Studies and English -
University of Wisconsin-Milwaukee
Milwaukee
05.2019
Associate's Degree -
University of Wisconsin-Washington County
West Bend
05.2017
Skills
Google Workspace
Organizational Leadership
Scheduling/Planning
Microsoft Office
Legal Research
Legal Writing
Client Service and Support
Legal Compliance
Timeline
Human Resources Assistant
Milwaukee Area Technical College
12.2022 - Current
Benefits Assistant
Milwaukee Area Technical College
08.2022 - 12.2022
Compliance Specialist I
Quest CE
07.2020 - 05.2022
Client Services Specialist
Quest CE
10.2019 - 07.2020
Shorts Programming Intern
Milwaukee Film
04.2019 - 08.2019
Student Association Student Organization Appropriations Director
University of Wisconsin-Milwaukee
05.2018 - 05.2019
Client Support Specialist
WLCFS-Christian Family Solutions
09.2017 - 10.2019
Restor Student Supervisor
University of Wisconsin-Milwaukee
08.2017 - 05.2018
Legal Assistant
Salberg Law, LLC
06.2016 - 09.2016
Customer Service Representative
Westbury Bank
05.2016 - 09.2017
Student Library Assistant
University of Wisconsin-Washington County
08.2015 - 05.2017
Post Baccalaureate Technical Diploma, Legal Assistant/Paralegal -
Milwaukee Area Technical College
Bachelor of Arts - BA, Film/Cinema/Video Studies and English -
University of Wisconsin-Milwaukee
Associate's Degree -
University of Wisconsin-Washington County
Similar Profiles
Sarah HeimbachSarah Heimbach
Classroom Assistant at Milwaukee Area Technical CollegeClassroom Assistant at Milwaukee Area Technical College
Office Specialist/College at MILWAUKEE AREA TECHNICAL COLLEGE, Advancement, Workforce SolutionsOffice Specialist/College at MILWAUKEE AREA TECHNICAL COLLEGE, Advancement, Workforce Solutions