Mary Gutchess
Baton Rouge,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Operations Clerk
Republic Services
Baton Rouge, LA
03.2024 - Current
- Resolved customer inquiries regarding product availability or delivery status.
- Processed customer orders and invoices, ensuring accuracy of information.
- Maintained accurate records of inventory, shipments, and deliveries.
- Managed incoming calls from customers regarding product inquiries and complaints.
- Maintained filing system for all operations documents and reports.
Material Handler/ Inventory Clerk
Dow Chemical
St. Charles, LA
09.2015 - 08.2023
- Cleaned and organized free bin sites in all units. In charge of stocking, when material was delivered to Axion warehouse.
- Instructed bin site owners in procedures for the procurement and organization of materials.
- Material handler on turnaround trailer, received all material during turnaround, purchased orders, and distributed material to the contractors.
- Did all related computer entry related to the project.
Full Time Caregiver
Family Members
Syracuse, NY
08.2012 - 08.2014
- Provided around-the-clock care for a seriously ill family member, including medication management and assistance with activities of daily living.
- Coordinating in-home therapies and services.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
Front Desk Receptionist
Venyu
Baton Rouge, LA
04.1999 - 07.2012
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Assisted with scheduling appointments for clients and visitors.
- Handled sensitive information in a confidential manner.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Greeted customers warmly and made them feel welcome.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Owner
Mary's Lunchbox
Baton Rouge, LA
08.1994 - 07.1999
- Developed strategic plans to increase profitability and efficiency.
- Ensured compliance with local, state, and federal regulations.
- Managed daily operations of business, including hiring and training staff.
- Oversaw budgeting and financial management.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Education
Certificate - Dental Lab Technician
Career College
Syracuse, NY04-2000
Skills
- Inventory Tracking
- Warehouse Operations
- Process Automation
- Microsoft Office
- Demand forecasting
- Maintaining records
- Materials Management
- Client Relations
- Facilities Management
- Data Compilation
Certification
- CPR/BLS Certification (E-Card code #245411802314, effective until 09/2025)
- NCCER #11993609
- OSHA 30 card for construction industry
- 8 week construction site saftey course
Timeline
Operations Clerk
Republic Services
03.2024 - Current
Material Handler/ Inventory Clerk
Dow Chemical
09.2015 - 08.2023
Full Time Caregiver
Family Members
08.2012 - 08.2014
Front Desk Receptionist
Venyu
04.1999 - 07.2012
Owner
Mary's Lunchbox
08.1994 - 07.1999
Certificate - Dental Lab Technician
Career College
- CPR/BLS Certification (E-Card code #245411802314, effective until 09/2025)
- NCCER #11993609
- OSHA 30 card for construction industry
- 8 week construction site saftey course
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