MARY HARPER
Macon,GA
Summary
Dynamic professional with a proven track record at the Museum of Arts and Sciences, excelling in event coordination and project management. Expert in relationship building and logistics coordination, I spearheaded the Festival of Trees, significantly boosting productivity. Skilled in administrative leadership and vendor coordination, I consistently deliver successful outcomes.
Overview
15
15
years of professional experience
Work History
Special Events / Rentals Coordinator
Museum of Arts and Sciences
Macon, GA
04.2023 - Current
- Responsible for designing, planning, and executing various events, from small gatherings to large conferences, by coordinating all aspects including venue maintenance, staff scheduling, vendor management, budget oversight, guest lists, catering, entertainment, decor, and logistics to ensure a successful experience for clients and attendees, while adhering to their specific needs and budget constraints
- Managed a volunteer committee of over 100 community members to plan and execute a successful Festival of Trees exhibit, fundraiser, and Gala which resulted in significant increases in net productivity
Server
Fountain of Juice
Macon, GA
09.2020 - Current
- Implemented training in safety procedures
- Collected information about menu success and guest satisfaction
- Organized handbook and course documentation for employees, including daily side work expectations
- Led strategic planning and execution of new hire assistance documentation, product training, and self-support for knowledge solutions
Office Manager
Kelly Tours
Macon, GA
08.2019 - 03.2020
- Organized meetings and managed databases
- Booked transport and accommodations for large groups and teams
- Handled company correspondence
- Prepared letters, presentations, and reports
- Supervised and monitored the work of staff
Server Trainer
Bonefish Grill
Macon, GA
10.2016 - 08.2019
- Trained new employees on proper food handling, guest expectations and restaurant protocols
- Calculated charges, issued table checks and collected payments from customers
- Educated waiters on the menu, memorization strategies and how to convey information in a positive and upbeat manner
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
Server Trainer
Carrabba's Italian Grill
Macon, GA
03.2010 - 10.2016
- Maintained detailed records of what customers wanted and ordered, helping to increase profits when those customers returned at later dates
- Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers
- Identified items in stock for first use to decrease waste and profit loss
- Developed, improved and managed training programs
Education
Bachelor of Arts - History
Wesleyan College
Macon, GABachelor of Arts - Religion, Philosophy, and Social Change
Wesleyan College
Macon, GAMaster of Arts - Industrial and Organizational Psychology
Wesleyan College
Macon, GASkills
- Relationship building
- Problem-solving
- Project coordination
- Logistics coordination
- Administrative leadership
- Task prioritization
- Event coordination
- Vendor coordination
- Work Planning and Prioritization
- Client coordination
Accomplishments
- Psi Chi, The International Honor Society in Psychology
- Pi Gamma Mu Social Science Honor Society
Timeline
Special Events / Rentals Coordinator
Museum of Arts and Sciences
04.2023 - Current
Server
Fountain of Juice
09.2020 - Current
Office Manager
Kelly Tours
08.2019 - 03.2020
Server Trainer
Bonefish Grill
10.2016 - 08.2019
Server Trainer
Carrabba's Italian Grill
03.2010 - 10.2016
Bachelor of Arts - History
Wesleyan College
Bachelor of Arts - Religion, Philosophy, and Social Change
Wesleyan College
Master of Arts - Industrial and Organizational Psychology
Wesleyan College