Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Mary Harris

Southlake,TX

Summary

Accomplished entrepreneur and Laser Technician with a proven track record of organizational growth and customer service excellence. At Sedo,Laser transformed client experiences through advanced skin treatments and personalized care plans. Co-founded Pure Concept Salon & Spa, driving revenue to over $2M with a focus on continuous improvement and critical thinking. Skilled in conflict resolution and adaptability, achieving a 25% retail revenue share and high client loyalty. Passionate about enhancing beauty and wellness through comprehensive skincare routines. Known for productive and efficient task completion with a focus on client satisfaction. Skilled in facial treatments, skin analysis, and product recommendation to address diverse skin concerns. Excel in communication, empathy, and time management to provide exceptional customer service and foster lasting relationships.

Overview

28
28
years of professional experience

Work History

Laser Technician

Sedo
Southlake, TX
05.2019 - 07.2020

Performed facial and body services, including laser hair removal, spider vein reduction, tattoo removal, chemical peels, photofacials, hydrafacials, and Emsculpt. I conducted in-depth consultations and deep skin analysis using the VISIA skin analysis system for clients. Mapped out a three, six, and twelve-month treatment plan, including recommendations for at-home maintenance.

Store Owner

Divas & Dames Boutique
Acworth, GA
07.2011 - 06.2013
  • Owned and operated a retail boutique providing women a personal shopping experience for casual couture clothing, handcrafted jewelry, and accessories. Responsibilities included business operations, marketing, store merchandising, and management.
  • Built client loyalty by focusing on personal service and developing sincere relationships. Strategy centered on educating women on how each element in the design of clothing can enhance the look, feel, and fit for their unique body shape.
  • Aggressively built a social media marketing presence and increased followers by 100%.

Owner

HMS Designs
Acworth, GA
01.2009 - 05.2013
  • Garment sales and apparel decorating business including the design of unique garment items using multi-medium elements of gemstone, embroidery, appliqué, and direct-to-garment printing. Sell and supply boutiques, schools, and small organizations with creative and custom designs, apparel, funky and fashionable belt buckles, and jewelry.

Owner/Master Hair Designer

Pure Concept Salon & Spa
Montgomery, OH
11.1994 - 08.2002
  • Co-founder and co-owner of the first Aveda Lifestyle Salon & Spa in Cincinnati. Responsible for all business management, including financial, marketing, customer satisfaction, continuing education, and employment practices.
  • Ranked one of the 200 fastest-growing salons by Salon Today magazine six years in a row.
  • Grew the business from inception to annual revenue of over $2,000,000, with 25% of revenue in retail.
  • Provided leadership, inspiration, and training to a staff of 35.
  • An 87% employee retention rate from 1994 to 2002 led to exceptional client retention.

Master Designer

Friends And Company Salon
Montgomery, Ohio
07.1992 - 10.1994
  • Helped launch a new Aveda Concept Salon by bringing in an established clientele.

Education

Profession Laser License - Laser Hair Removal

Texas Laser Institute
Irving, TX
08-2019

Master of Cosmetology - Cosmetology

Moore University of Hair Design
Cincinnati, OH

Some College (No Degree) - Nursing

University of Cincinnati
Cincinnati, OH

Skills

  • Customer service
  • Adaptability to change
  • Conflict resolution techniques
  • Organizational growth
  • Continuous improvement mindset
  • Critical thinking

Affiliations

  • Served on Southlake Carroll Lady dragon Lacrosse Board as VP
  • Board Member City of Acworth Downtown Development Authority
  • Board of Tourism for City of Acworth
  • Several Charitable Fundraising Events
  • Volunteer as a genetic genealogist, helping people reunite with lost family

Timeline

Laser Technician

Sedo
05.2019 - 07.2020

Store Owner

Divas & Dames Boutique
07.2011 - 06.2013

Owner

HMS Designs
01.2009 - 05.2013

Owner/Master Hair Designer

Pure Concept Salon & Spa
11.1994 - 08.2002

Master Designer

Friends And Company Salon
07.1992 - 10.1994

Profession Laser License - Laser Hair Removal

Texas Laser Institute

Master of Cosmetology - Cosmetology

Moore University of Hair Design

Some College (No Degree) - Nursing

University of Cincinnati
Mary Harris