Accomplished entrepreneur and Laser Technician with a proven track record of organizational growth and customer service excellence. At Sedo,Laser transformed client experiences through advanced skin treatments and personalized care plans. Co-founded Pure Concept Salon & Spa, driving revenue to over $2M with a focus on continuous improvement and critical thinking. Skilled in conflict resolution and adaptability, achieving a 25% retail revenue share and high client loyalty. Passionate about enhancing beauty and wellness through comprehensive skincare routines. Known for productive and efficient task completion with a focus on client satisfaction. Skilled in facial treatments, skin analysis, and product recommendation to address diverse skin concerns. Excel in communication, empathy, and time management to provide exceptional customer service and foster lasting relationships.
Performed facial and body services, including laser hair removal, spider vein reduction, tattoo removal, chemical peels, photofacials, hydrafacials, and Emsculpt. I conducted in-depth consultations and deep skin analysis using the VISIA skin analysis system for clients. Mapped out a three, six, and twelve-month treatment plan, including recommendations for at-home maintenance.