Graduate student with a strong track record in patient, customer relations, and insurance management. Demonstrates adaptability and technological proficiency, enhancing operational efficiency and teamwork. Delivers consistent, high-quality results in dynamic environments.
Overview
4
4
years of professional experience
Work History
Cashier
Spice Village
Waco, Texas
08.2024 - Current
Sustained extensive knowledge of store operations, including information about our 40+ tenants and their respective merchandise.
Delivered prompt and accurate assistance to over 250 customers daily, addressing any unique needs.
Exhibited a comprehensive understanding of our computer system and procedures for addressing issues.
Established and nurtured effective relationships with employees, enhancing teamwork and collaboration within our store.
Chiropractic Assistant
Anthony Medical and Chiropractic Center
Waco, Texas
06.2022 - 08.2024
Met and greeted all patients courteously, and responded to and resolved any of their service requests.
Satisfied and assisted with over 150 patients' paperwork and insurance verifications daily.
Directed patients by telephone to the proper departments, and accommodated them with anything I could help with.
Monitored and updated all patient scheduling throughout the day, in coordination with the doctors they were seeing.
Ensured all patient insurance documentation and medical history records were stored correctly and up to date within our system.
Education
Bachelors of Science - Atmospheric Sciences And Meteorology
Tarleton State University
Stephenville, TX
05-2026
Associates of Arts -
McLennan Community College
Waco, Texas
05.2023
Associates of Science -
McLennan Community College
Waco, Texas
05.2023
Skills
Team building and leadership
Conflict resolution
Adaptable to any environment
Poise under pressure
Strong communication and writing skills
Adept at Windows and macOS software
Expertise in MS Office programs
Proficient in Adobe programs
Community Service
Home for Families Volunteer, Columbus, OH, 2021, Sorted and organized donated material goods
Mid-Ohio Food Collective Volunteer, Columbus, OH, 2021, Packaged produce and other products at the on-site community pantry
Austin Pets Alive! Volunteer, Austin, TX, 2022, Cared for cats and dogs on a bi-weekly basis
Timeline
Cashier
Spice Village
08.2024 - Current
Chiropractic Assistant
Anthony Medical and Chiropractic Center
06.2022 - 08.2024
Bachelors of Science - Atmospheric Sciences And Meteorology
Medical Practice Billing Manager / Coding Manager at Kings Daughter Medical CenterMedical Practice Billing Manager / Coding Manager at Kings Daughter Medical Center