Mary Harris
Elkhart,IN
Summary
Dedicated individual with extensive experience in customer service and administrative support. Proven ability to prioritize tasks, communicate effectively across departments, and maintain compliance with organizational policies, driving positive outcomes in fast-paced environments.
Overview
7
7
years of professional experience
Work History
GateKeeper
Clayton Homes
Wakarusa, IN
08.2025 - Current
- Maintained accurate records and documentation to ensure compliance with company procedures.
- Perform data entry and administrative tasks with a high level of accuracy.
- Coordinate communication between departments and coworkers to support daily operations.
- Provide professional customer service and respond to inquiries in a timely matter.
- Assist with documentation review
- Support compliance with company policies, procedures, and safety standards.
- Resolve issues efficiently while maintaining professionalism and attention to detail.
- Prioritize multiple tasks and meet deadlines in a fast paced work environment
- Contribute to a positive and productive team environment.
Patient Access Representative
Elkhart General Hospital
Elkhart, IN
01.2023 - 08.2025
- Managed insurance verification and pre-authorization to ensure compliance with policies.
- Assisted patients in navigating healthcare services, improving overall patient experience.
- Collaborated with clinical staff to streamline appointment scheduling systems.
- Facilitated patient check-in processes to enhance operational efficiency.
- Made sure the patient made it to their modalities safely and efficiently.
Quality Control Inspector/Group Leader
Forest River( Rance Aluminum)
Elkhart, IN
09.2021 - 04.2023
- Conducted thorough inspections of the inside and outside of the cargo trailers.
- Identified defects and implemented corrective actions to enhance product reliability.
- Collaborated with production teams to streamline quality assurance processes and reduce errors.
- Trained new inspectors on quality control procedures and best practices to maintain consistency.
- Helped final finish clean and caulk the inside and outside of the trailers
- Hooked up electrical for the lights.
- Managed and filled out all of the paperwork for each cargo trailer.
- Verified every order matched the cargo trailer
- Made sure everything was clean and working correctly on the cargo trailer before dealers and customers picked the trailers up.
Sales Coordinator
Formula Trailers
Bristol, IN
04.2019 - 09.2021
- Coordinated sales initiatives, supporting team in achieving monthly targets and enhancing customer engagement.
- Keying tags for Inventory.
- Developed streamlined processes for order processing, resulting in improved efficiency and reduced errors.
- Assisted in preparing sales reports, analyzing data to identify trends and support strategic decision-making.
- Worked with transportation and warranty
- Shipped extra parts when needed.
- Supplied production line and weld shop with schedules and orders
- Data Entry
- Answered calls and Emails for dealers and customers with any questions or concerns with orders or product.
Education
High School Diploma -
Memorial Highschool
Elkhart, INSkills
- Record keeping Skilled at maintaining accurate documentation, managing multiple priorities, communicating effectively, and supportinTask management
- Microsoft Office(Word, Excel,Outlook)
- Customer Service
- Problem Solving
Data Entry
Documentation Management
- Time Management
- Admin assistance
- Working well with others
- Positivity
- Communication Skills
- Positivity
Timeline
GateKeeper
Clayton Homes
08.2025 - Current
Patient Access Representative
Elkhart General Hospital
01.2023 - 08.2025
Quality Control Inspector/Group Leader
Forest River( Rance Aluminum)
09.2021 - 04.2023
Sales Coordinator
Formula Trailers
04.2019 - 09.2021
High School Diploma -
Memorial Highschool