Mary Helm
Fresno,CA
Summary
Optimistic and dedicated college student with a strong passion for serving others. Diverse experience in retail, fast food, and research assistance has sharpened customer service skills, developed ability to work efficiently under pressure, and fostered excellent teamwork. Committed to personal growth, continuously seeking opportunities to learn and expand skill set.
Overview
3
3
years of professional experience
Work History
Research Assistant
Retail Data
07.2024 - Current
- Collected and analyzed data from retail stores using hand held device.
- Responsible for meeting defined standards of work volume, quality, accuracy, completeness, and timeliness.
Store Associate
ALDI
10.2022 - 03.2024
- Processed customer purchases, performed general cleaning duties, stocked shelves and merchandise displays neatly
- Provide excellent customer service, assisted customers with shopping
- Safely and properly operated equipment, including electric hand jack and cardboard baler
- Stock merchandise from store receiving to shelving, items weighing up to 45 pounds onto shelves at various heights
- Read online orders, selected products, and staged products for pickup.
Crew Member/Cashier/Customer Service
Panda Express
12.2021 - 03.2022
- Requested and recorded customer orders, used cash register to create bill and ring up customers
- Worked in front of the house to take orders and fixed customers plates
- Communicated with teammates for each other's needs and to create faster service
- Cleaned, mopped, swept, organized, and restocked lobby and kitchen area
- Received and fulfilled online orders in a timely manner, both independently and with team members.
Retail Sales Associate
Party City Corporation
10.2021 - 10.2021
- Assisted customers with fitting rooms, communicated with teammates with customer's request of costumes, and assigned fitting rooms to customers
- Fulfilled online orders and retrieved customer's requested costumes from the back of the store
- Helped clean and restock shelves throughout store during shift and before closing.
Amazon Fulfillment Associate
Amazon
06.2021 - 09.2021
- Did "picking" - fulfilled a numerous amount of customers' orders in a timely manner while standing for long periods of time
- Received an order, had to squat or climb a ladder while looking for item, scan the item's barcode, and place in correct bin
- Very fast paced, yet made sure to stay mindful of actions while also keeping appointed station clean and organized.
Education
Biochemistry (Bachelors of Science) -
California State University, Fresno
Fresno, CA06.2027
Psychology (Associates of Arts) - undefined
Fresno City College
Fresno, CA05.2024
High School Diploma - undefined
Sunnyside High School
Fresno, CA05.2019
Skills
- Cash Handling
- Communication Skills
- Computer Literacy
- Customer Service
- Order Fulfillment
- Organizational Skills
- Data Collection
- Materials restocking
- Time management
- Payment Processing
Timeline
Research Assistant
Retail Data
07.2024 - Current
Store Associate
ALDI
10.2022 - 03.2024
Crew Member/Cashier/Customer Service
Panda Express
12.2021 - 03.2022
Retail Sales Associate
Party City Corporation
10.2021 - 10.2021
Amazon Fulfillment Associate
Amazon
06.2021 - 09.2021
Biochemistry (Bachelors of Science) -
California State University, Fresno
Psychology (Associates of Arts) - undefined
Fresno City College
High School Diploma - undefined
Sunnyside High School
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