Summary
Overview
Work History
Skills
Volunteer Work
Timeline
Generic

Mary Hewitt

Grand Haven,Michigan

Summary

Dynamic professional with a proven track record in relationship building and customer service. Adept at enhancing guest satisfaction through exceptional service and effective time management. Skilled in housekeeping, ensuring cleanliness and comfort for clients. Committed to fostering positive experiences and maintaining open communication with clients as well as co-workers.

Overview

28
28
years of professional experience

Work History

Private Nanny

Self
09.2019 - 05.2025
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.

Server

Johnny Carinos Country Italian
04.2014 - 11.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Seasonal Housekeeper

Self
03.2012 - 03.2018
  • Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients
  • Hand-dusted and wiped down furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Vacuumed rugs and carpeted areas.
  • Disinfected and mopped necessary areas to keep facilities sanitary and clean.
  • Extra services including laundry, organizing, and any requested special projects.

Assistant Banquet Manager

The Piper Restaurant
05.1997 - 09.2014
  • Directed and managed banquet functions for special events including anywhere from 30-150 guests.
  • Enhanced banquet operations by streamlining communication between kitchen and service staff.
  • Increased guest satisfaction by anticipating needs and providing exceptional service during events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.

Skills

  • Relationship building
  • Customer service
  • Time management
  • Decision-making
  • Housekeeping

Volunteer Work

  • Provided compassionate in-home assistance to individuals in need by cleaning and organizing their living spaces, enhancing their overall well-being and quality of life.
  • Offered dedicated care to my mother living with dementia. Managed daily activities, meals, as well as supporting hygiene needs to ensure a safe, nurturing environment.

Timeline

Private Nanny

Self
09.2019 - 05.2025

Server

Johnny Carinos Country Italian
04.2014 - 11.2018

Seasonal Housekeeper

Self
03.2012 - 03.2018

Assistant Banquet Manager

The Piper Restaurant
05.1997 - 09.2014

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Mary Hewitt