Job Search Status
Open to workDesired start date: Immediately
Open To Work
Mary Higgins
Midland
Work Preference
Summary
Industrious and observant Overnight Supervisor with many years of diverse experience leading productive teams and operations during both peak and non-peak hours and shifts. Committed to building cohesive and collaborative teams that strive to meet common goals. Safety-focused leader with proven success as trainer, mentor, and forthright communicator.
Overview
13
13
years of professional experience
2002
2002
years of post-secondary education
Work History
Overnight Manager
Pilot Travel Centers
Van Horn
11.2020 - 09.2023
- Supervised overnight operations to ensure smooth service and staffing needs.
- Managed inventory levels, restocking supplies to maintain operational efficiency.
- Trained staff on customer service standards and company policies.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Evening Manager
Dollar General
Van Horn
01.2022 - 04.2023
- Supervised evening operations to ensure seamless store functionality.
- Trained and mentored team members on customer service best practices.
- Managed inventory levels and organized product displays for optimal sales.
- Assisted customers with inquiries, providing prompt and friendly assistance.
- Coordinated nightly cash handling procedures to ensure accuracy.
- Resolved customer complaints effectively, enhancing overall satisfaction.
- Conducted regular store audits to uphold cleanliness and organization standards.
- Resolved customer complaints in a timely manner to maintain positive relationships with clients.
Manager
SUBWAY®Restaurants
Sierra Blanca
02.2013 - 01.2020
- Supervised daily operations to ensure efficient service and food quality.
- Trained and developed staff on customer service and food safety practices.
- Managed inventory levels to maintain stock for menu items and supplies.
Caprock home healthcare
Provider
Sierra Blanca
03.2013 - 10.2013
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Head Cashier
Lowes Grocery
Ozona
07.2010 - 03.2012
- Managed cash register operations and ensured accurate cash handling.
- Trained new cashiers on company policies and customer service standards.
- Oversaw daily cash reconciliation and resolved discrepancies efficiently.
Education
General Education Degree
Phoenix, AZSkills
- Inventory management
- Staff training
- Customer service
- Cash handling
- Team leadership
- Time management
- Problem solving
- Conflict resolution
Timeline
Evening Manager
Dollar General
01.2022 - 04.2023
Overnight Manager
Pilot Travel Centers
11.2020 - 09.2023
Caprock home healthcare
Provider
03.2013 - 10.2013
Manager
SUBWAY®Restaurants
02.2013 - 01.2020
Head Cashier
Lowes Grocery
07.2010 - 03.2012
General Education Degree