Mary Hilderbrand
Saratoga Springs,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Front-End Associate
Putnam Market
04.2023 - 09.2023
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Facilitated cash, check and credit transactions on cash register accurately
- Reconciled cash drawers at the start of each shift, accounting for errors and resolving discrepancies.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Facilitated register cash levels and bank deposits business wide.
Business Owner
Simply The Best - Dog Walking And Boarding
04.2018 - 01.2023
- Sole owner and employee responsible for 26 dogs on a daily basis.
- Coordinated a successful obedience class for puppies.
- Planned and carried out daily physical and leisure activities ensuring proper care for the clients pets.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Facilitated overnight care of clients' animals on a frequent basis.
Sober Coach
Self-employed
06.2015 - 08.2018
- Operated at a live in capacity, providing mental and physical support through drug and alcohol recovery
- Tended to other residential responsibilities such as cooking, cleaning and the supporting of the 3 children.
- Provided group, family and individual counseling to support recovery goals.
Owner
Red Carpet Dogs
08.2007 - 06.2015
- Provided pet care for celebrity clients and maintained a professional relationship with each client.
- Maintained confidentiality and a high level of security clearance for 10+ clients.
- Allowed for overnight boarding and dog training courses.
Parent Advocate
Self-employed
01.2005 - 01.2006
- Assisting families with receiving the best resources for their children
- Attended school meetings to provide effectual resources to a wide population.
Shift Lead
TGI Fridays
02.1997 - 01.2005
- Completed store opening and closing procedures and balanced tills.
- Trained and mentored new employees to maximize team performance.
- Responded to and resolved customer questions and concerns.
- Kept employees operating productively and working on task to meet business and customer needs.
- Responsible for employee payroll, accounting and month end reports. Obtained "Outstanding Accuracy" award three years in a row for such responsibilities.
Education
High School Diploma -
Franklin Central School
Skills
- Product Restocking
- NY state Certified Parent Advocate for Children with Special Needs
- Staff Training
- Financial Management
- Staff Hiring
- Account Oversight
- Business Launch
- Operations Management
Timeline
Front-End Associate
Putnam Market
04.2023 - 09.2023
Business Owner
Simply The Best - Dog Walking And Boarding
04.2018 - 01.2023
Sober Coach
Self-employed
06.2015 - 08.2018
Owner
Red Carpet Dogs
08.2007 - 06.2015
Parent Advocate
Self-employed
01.2005 - 01.2006
Shift Lead
TGI Fridays
02.1997 - 01.2005
High School Diploma -
Franklin Central School