Mary Hoover
Moon Township,PA
Summary
Accomplished professional with experience in student affairs, academic administration, and classroom teaching. Committed to student retention efforts, student development, effective teaching strategies and exceptional customer service. Eager to return to a full time position in University administration.
Dissertation Title: A meta-analysis of research on institutional programs, activities and practices that indicate a culture that is supportive of teaching for new and prospective faculty.
Overview
32
32
years of professional experience
Work History
Adjunct Instructor
Robert Morris University
Moon Township
01.2004 - Current
- Courses Taught: Reading and Writing Strategies (CSCM 2050), Argument and Research (CSEN 1020), Public Speaking and Persuasion (CSCM 1030)
- Approximately 18 credits per calendar year
- Awarded the 2021-2022 Robert Morris Student Government Association Outstanding Part Time Faculty Member
Teaching Fellow
The University of Pittsburgh
Department Of Administrative And Policy Studies
08.2003 - 05.2006
- Worked with a faculty team to organize and facilitate the Doctoral Core course
- Participated in class development and oversight
- Assisted students with writing and project development
- Managed student concerns and faculty administrative needs
Adjunct Instructor, Heinz College
Carnegie Mellon University
08.2010 - 12.2010
- Fall 2010 and Fall 2012
- Course Development: designed two graduate level courses for Master of Public Management students concentrating in the area of Leadership in Higher Education
Executive Director
Carnegie Mellon University
Heinz College Mid-Career Programs
01.1998 - 10.2003
- Also served in positions of Assistant Director, Associate Director, and Director of the MPM program since 1/98
- Program Oversight: maintained responsibility for two graduate programs, the Master of Public Management (MPM) program, and the Master of Science in Educational Technology Management (MSETM) program
- Established policies and procedures, reviewed curriculum, developed class schedules, recruited new students, admitted and advised students
- Faculty Interaction: recruited, interviewed and extended offers of employment; oriented new adjuncts to the MPM/MSETM programs and to the Heinz College; organized professional development/education sessions; interfaced between faculty and students as needed; communicated course evaluation results and made recommendations for improvements
- Student Contact: counseled and advised graduate students regarding curriculum decisions; acted upon student requests, concerns and complaints; oriented new students to the program; reviewed student progress toward graduation and recommended corrective actions when needed; interviewed prospective students, reviewed admission materials, and chaired the committee for admission decisions
- Office Oversight: supervised an Assistant Director and administrative staff recruited and trained new staff members; conducted performance evaluations; prepared and managed operating budget for the MPM MSETM programs
- Event and Publication Preparation: wrote promotional pieces, correspondence, and other documents in support of the MPM/MSETM programs; planned and facilitated presentations of the MPM/MSETM programs to local and out-of-town groups and prospective students; designed publications and handbooks for training and information sharing
- Project Management: oversight of initiatives, program concentrations, off-site course offerings, marketing plans, and web-site revisions
- Strategic Planning: assisted with the development and implementation of a strategic plan for the growth and continued success of the programs; continuously evaluated progress and made necessary adjustments in resources and timelines; developed and implemented goals and objectives for student recruitment
Coordinator of Student Life (Scholarship and Family Programs)
Carnegie Mellon University
Division Of Student Affairs
07.1995 - 01.1998
- Student Contact: provided programmatic and personal support for off-campus, transfer and non-traditional age students; served as judicial representative for the off-campus student population
- Staff Supervision & Office Involvement: supervised one graduate student, three support staff members, three Coordinator’s Assistants, one Fifth Year Scholar and three student designers; assisted with the selection and training of new professional and paraprofessional staff members
- Events & Publication Coordination: planned and directed university sponsored “Family Weekend”; assisted with the coordination of various developmental programs, such as “Winter Orientation,” and “Mosaic: Carnegie Mellon’s Annual Conference on Women’s Issues”; coordinated academic support opportunities for students, including the oversight of the campus peer-tutoring program; responsible for the documentation and publication of handbooks and newsletters for the Student Life Office, including The Parent’s Handbook, Family Newsletters, The Academic Support Guide, schedules of events, etc.
Resident Director
The University of Pittsburgh
08.1992 - 07.1995
- Student Contact & Crisis Response: Was responsible for the day to day operations of a 433 occupancy residence hall, primarily upper-class students (for 2 years) and a 769 occupancy residence hall, primarily first year students (for 1 year)
- Met with students regarding issues of discipline, concern, counseling, conflicts and referrals. Was responsible for periodic shifts of being on call for 10 residence halls (4600 students). Coordinated and advised the Sexual Assault and Violence Education Committee (S.A.V.Ed.).
- Staff Supervision, Selection & Training: Recruited, selected, trained, supervised and evaluated Resident Assistant staff. Facilitated a five-week training class as part of Resident Assistant selection.
- Special Projects: Contributed to the development of documented office protocol for crisis intervention. Coordinated two health fairs for the resident student population.
Education
Doctor of Education - Higher Education Administration
The University of Pittsburgh
05-2006
Master of Public Management (MPM) -
The H. John Heinz III School of Public Policy & Management, Carnegie Mellon University
12.1998
Master of Education, Student Personnel Services -
The University of Pittsburgh
04.1994
Bachelor of Science, Psychology -
The Pennsylvania State University
05.1992
Skills
- Student Engagement
- Student Support
- Student Retention
- Crisis Management
- Customer Service
- Academic advising
- Problem-Solving
- Writing, editing, and proofreading
- Diversity awareness
- Teaching Excellence
- Relationship Building
- Professionalism
References
Available Upon Request
Timeline
Adjunct Instructor, Heinz College
Carnegie Mellon University
08.2010 - 12.2010
Adjunct Instructor
Robert Morris University
01.2004 - Current
Teaching Fellow
The University of Pittsburgh
08.2003 - 05.2006
Executive Director
Carnegie Mellon University
01.1998 - 10.2003
Coordinator of Student Life (Scholarship and Family Programs)
Carnegie Mellon University
07.1995 - 01.1998
Resident Director
The University of Pittsburgh
08.1992 - 07.1995
Doctor of Education - Higher Education Administration
The University of Pittsburgh
Master of Public Management (MPM) -
The H. John Heinz III School of Public Policy & Management, Carnegie Mellon University
Master of Education, Student Personnel Services -
The University of Pittsburgh
Bachelor of Science, Psychology -
The Pennsylvania State University
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