Mary Hughes
Port Leyden,NY
Summary
I am and always have been a hard worker. When I was employed with Sunoco, I assumed I would be there until retirement. When the store closed I was unsure of what I was going to do. I started working in the school system and fell in love. I am great with all ages. I have 4 wonderful children who are successful students and young adults. Their father and I are so proud. I have many abilities and skills that are useful in a school environment. My ability to work with a team to provide ideas as well as accept them is just one of the many assets that I have. I also pride myself on my dependability.
Overview
25
25
years of professional experience
Work History
Cleaner
Self Employed Web
Port Leyden, New York
07.2021 - Current
- Provided assistance with laundry services when needed.
- Scrubbed walls to remove scuff marks or stains.
- Polished furniture to remove dust and dirt buildup.
- Washed windows both inside and outside of the facility.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Emptied trash cans and replaced liners as needed.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
Server
Coachlight inn
Glenfield, New York
02.2021 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Stayed informed about daily specials, new menu items, promotions.
- Monitored dining room for cleanliness and proper set-up at all times.
Substitute Teacher
South Lewis Central School
Turin, New York
06.2014 - Current
- Collaborated with other teachers to ensure student success.
- Provided instruction and guidance to students in the absence of a regular teacher.
- Participated in staff meetings and professional development workshops.
- Organized lesson plans and activities for students.
- Supported special needs students by providing individual instruction as needed.
- Maintained a safe learning environment by enforcing school rules and regulations.
- Administered tests and assessments according to school guidelines.
- Monitored student progress throughout the day.
- Provided feedback on assignments or projects given by the regular teacher.
- Served as a mentor for new substitute teachers when necessary.
- Assisted with classroom management issues when needed.
- Promoted a safe and secure atmosphere within the classroom setting.
- Provided classroom instruction outlined in teacher's lesson plans.
- Fostered a positive learning environment that promoted mutual respect.
- Provided notes and reports on school day activities to primary teacher.
- Utilized educational technology to enhance learning experiences.
Manager
Sunoco inc
Boonville, New York
09.1999 - 05.2014
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Ensured compliance with regulatory requirements and industry standards.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Provided leadership during times of organizational change or crisis situations.
- Created monthly reports for senior management summarizing operational performance metrics.
- Conducted performance reviews for team members.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Recruited and hired qualified candidates to fill open positions.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Trained employees on additional job positions to maintain coverage of roles.
Education
High School Diploma -
South Lewis High School
Turin, NY06-1996
Some College (No Degree) - Early Childhood Education
SUNY Potsdam
Potsdam, NYAssociate of Arts - Liberal Arts And General Studies
Mohawk Valley Community College
Utica, NYSkills
- Crew Management
- Customer Service
- Activity management
- Parent Communication
- Lesson Planning
- Smartboard technology
- Classroom Organization
- Relationship building and management
- Group and individual instruction
- Student Engagement
- Adaptable
- Student Tutoring
- Order Management
- Guest Engagement
Timeline
Cleaner
Self Employed Web
07.2021 - Current
Server
Coachlight inn
02.2021 - Current
Substitute Teacher
South Lewis Central School
06.2014 - Current
Manager
Sunoco inc
09.1999 - 05.2014
High School Diploma -
South Lewis High School
Some College (No Degree) - Early Childhood Education
SUNY Potsdam
Associate of Arts - Liberal Arts And General Studies
Mohawk Valley Community College