Professional Summary
Overview
Work History
Education
Skills
Timeline

Mary Iya

Home Depot
Anchorage,AK
7
years of professional experience

Professional warehouse worker with strong background in efficient inventory management and order fulfillment. Skilled in operating forklifts, managing stock levels, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Reliable and flexible with excellent organizational and problem-solving skills.

Work History

Customer Service Desk Associate

1 Year 2 Months
Home Depot | 08.2025 - Current
  • Assisted customers with product inquiries and order statuses, ensuring satisfaction and prompt resolution.
  • Processed transactions efficiently using point-of-sale systems while maintaining accuracy in cash handling.
  • Handled customer complaints professionally, providing effective solutions to foster loyalty and retention.
  • Demonstrated excellent multitasking skills by juggling multiple tasks simultaneously while maintaining attention to detail and accuracy.

Sales Associate, Customer Service Desk Associate

3 Years 4 Months
Home Depot | 03.2022 - 07.2025
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Replenished stock locations to support continuous order fulfillment and product availability
  • Picked orders accurately using pick lists, scanners, and warehouse management systems
  • Utilized inventory management systems to track product availability and assist customers effectively

Sales Associate

5 Months
Old Navy | 10.2021 - 03.2022
  • Assisted in maintaining store organization and visual merchandising standards.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Library Assistant

1 Year 6 Months
UAA Consortium Library | 01.2020 - 07.2021
  • Assisted patrons with information retrieval and resource navigation within library systems.
  • Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
  • Located library materials, resources and technologies to fulfill patron requests.
  • Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.

Education

No Degree - Mathematics

University of Alaska Anchorage | Anchorage, AK

Skills

Strong organizational skills
Excellent time-management
Attention to detail
Lift Equipment Licenses (7): Sit-down forklift
reach truck
electric ladder
order-picker
pacer unit
electric pallet jack
portable loading dock

Timeline

Customer Service Desk Associate

Home Depot
08.2025 - CurrentRead More

Sales Associate, Customer Service Desk Associate

Home Depot
03.2022 - 07.2025Read More

Sales Associate

Old Navy
10.2021 - 03.2022Read More

Library Assistant

UAA Consortium Library
01.2020 - 07.2021Read More

University of Alaska Anchorage

No Degree from Mathematics
Read More
Mary Iya