Mary Johnson
Colorado Springs,United States
Summary
Experienced professional dedicated to helping patients meet potential to function in society. Possesses excellent social and interpersonal communication skills to encourage customer comfort and support. Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients.
Overview
3
3
years of professional experience
Work History
Registered Behavior Technician
Family Support Center
05.2022 - Current
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Supported client using principles of applied behavior analysis.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes with the use of Central Reach.
Enrollment Services Specialist
Pikes Peak Community College
07.2021 - 08.2023
- Educated students on college admissions process and scholarship requirements.
- Proficiency use of the applications of Navigate, D2L, and Banner, Discord.
- Worked in team environment to maintain high levels of productivity.
- Provided exceptional customer service, addressing the needs of current and prospective students in a timely manner.
- Adhered to company policies, procedures and system documentation requirements.
Education
Bachelor of Arts - Psychology
University of Colorado Springs
Colorado Springs, CO06.2025
High School Diploma -
Colorado Connections Academy
06.2021
Skills
- Document Treatments
- Behavioral Analytics
- Administration and Reporting
- Schedule Preparation
- Data Management
Timeline
Registered Behavior Technician
Family Support Center
05.2022 - Current
Enrollment Services Specialist
Pikes Peak Community College
07.2021 - 08.2023
Bachelor of Arts - Psychology
University of Colorado Springs
High School Diploma -
Colorado Connections Academy