Demitra Rogers
Decatur,GA
Summary
Proven track record of enhancing customer experiences and boosting sales, notably at Verizon. Expert in data management and possesses exceptional problem-solving skills. Demonstrated ability to adapt and excel in fast-paced environments, leading to significant operational improvements. Actively contributed to team success through effective decision-making and multitasking abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Sales Consultant
Verizon
01.2022 - 11.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- We are skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Facilitate retail sales of cellular phones, tablets, watches, and other devices along with wireless services to the general public.
Night Auditor
Best Western Hotel
04.2021 - 09.2021
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
- Balancing the accounts from the day shift.
- Managing front desk activity and handling guest-check ins and check-outs.
- Provided excellent customer service by ensuring customers received scheduled wake-up calls along with other various concierge services according to guest preference.
- Handling customers requests and complaints.
- Offering guidance to other employees or departments.
- Managing and updating all official documentation pertaining to the role.
- Answering calls and queries related to potential booking.
Stocker
Burlington Coat Factory
02.2021 - 04.2021
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Delivered services to customer locations within specific timeframes.
Stocker
Burlington Coat Factory
09.2020 - 02.2021
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Delivered services to customer locations within specific timeframes.
Greeter
Walmart
11.2019 - 09.2020
- Displayed friendly, outgoing, and energetic behavior to create a warm, fun atmosphere for guests as well as cross-check customer's receipts.
- Answered customer questions and pointed individuals in right directions.
- Acted as first point of contact for visiting clients and customers.
- Inform customers of in-store promotions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
Pantry
Fleming's
09.2019 - 11.2019
- Followed food safety practices and sanitation guidelines.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Pushed, pulled and transported large loads and objects.
- Maintained composure and work quality while under stress.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
Line Server
Legal Fish Bowl
03.2019 - 07.2019
- Rung up purchases, gave change and issued receipts.
- Tracked meal purchases and accepted payments at cash register.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Assisted cashiers with processing customer payments and documenting orders.
- Kept work and food areas pristine to meet presentation and food safety requirements.
- Served food according to temperature, safety and presentation guidelines.
- Cleaned and sanitized surfaces, tools and equipment.
Sales Associate/Retail Sales Lead
Journeys/ Underground Journeys
04.2017 - 01.2019
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed efficient cash register operations.
- Solved customer challenges by offering relevant products and services.
- Trained team members in successful strategies to meet operational and sales targets.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Make daily deposit drops.
Education
High School Diploma -
Lithonia High School
Lithonia, GA05.2018
Skills
- Data Management
- Basic Math
- Good Telephone Etiquette
- Analytical Thinking
- Multitasking Abilities
- Decision-Making
- Active Listening
- Problem-Solving
Timeline
Sales Consultant
Verizon
01.2022 - 11.2022
Night Auditor
Best Western Hotel
04.2021 - 09.2021
Stocker
Burlington Coat Factory
02.2021 - 04.2021
Stocker
Burlington Coat Factory
09.2020 - 02.2021
Greeter
Walmart
11.2019 - 09.2020
Pantry
Fleming's
09.2019 - 11.2019
Line Server
Legal Fish Bowl
03.2019 - 07.2019
Sales Associate/Retail Sales Lead
Journeys/ Underground Journeys
04.2017 - 01.2019
High School Diploma -
Lithonia High School