MARY KEARIN
HYDRATION ROOM
Newport Beach,CA
2
years of professional experience
Psychology graduate with hands-on experience in healthcare and wellness, consultative sales, patient education, and client relationship management. Experienced in educating clients on services, memberships, and treatment packages, supporting clinical teams, and creating a high-quality patient experience. Strong communicator with a foundation in research, data analysis, and understanding client needs.
Work History
Psychology Research
- Designed and conducted an independent research study examining the psychological effects of growing up with a parent experiencing addiction.
- Recruited participants through the Chapman Psychology Participant Pool, developed a literature review, and analyzed research findings and data.
- Collaborated with faculty advisors and peers to refine research methodology and strengthen the study design.
Wellness Coordinator
1 Year 4 Months- Educated patients on wellness services, memberships, and treatment packages, communicating benefits and helping clients identify offerings aligned with their needs.
- Sell memberships and treatment packages while building trust-based relationships with clients.
- Coordinate patient scheduling, appointments, check-in, and checkout to create an efficient and welcoming patient experience.
- Support nurses with treatment setup and clinical operations, including preparing IV hydration supplies and spiking IV bags.
- Welcome and support patients throughout their treatment experience, proactively addressing questions and ensuring comfort and satisfaction.
- Collaborate with nurses and clinical staff to maintain efficient patient flow and high-quality service.
Sales Associate
6 Months- Assisted customers with product selection by identifying needs and providing knowledgeable recommendations.
- Supported sales goals through customer engagement, product knowledge, and strong service.
- Collaborated with team members to improve customer experience and achieve sales objectives.
Education
Bachelor of Arts - Psychology
- Merit Scholarship Recipient & Dean's List
- Study Abroad: University of London
- Thesis: The Effects of Alcoholism on Adult Relationships
Skills
Consultative Sales
Patient Education
Client Relationship Management
Healthcare & Wellness
Customer Experience
Communication
Appointment Management
Healthcare Team Collaboration
Research Methods
Data Analysis
Timeline
Wellness Coordinator
HYDRATION ROOM
04.2025 - CurrentRead More
Sales Associate
SUNNY DAYS
06.2024 - 12.2024Read More
Psychology Research
CHAPMAN UNIVERSITY
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CHAPMAN UNIVERSITY
Bachelor of Arts from Psychology
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