Summary
Overview
Work History
Education
Timeline
Generic

Brianna Horowitz

Wappingers Falls,NY

Summary

Motivated, hard working server with engaging personality and flexible approach. Upbeat, dependable, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

18
18
years of professional experience

Work History

Server

The River Grill
04.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server/Bartender

County Fare
06.2016 - 08.2019
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Server/ Bartender

Max's On Main
01.2010 - 05.2016
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

Sukhothai Restaurant
02.2006 - 03.2010
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Associate of Arts - Liberal Arts And Sciences

Dutchess Community College
Poughkeepsie, NY
06.2012

Timeline

Server

The River Grill
04.2020 - Current

Server/Bartender

County Fare
06.2016 - 08.2019

Server/ Bartender

Max's On Main
01.2010 - 05.2016

Server

Sukhothai Restaurant
02.2006 - 03.2010

Associate of Arts - Liberal Arts And Sciences

Dutchess Community College

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Brianna Horowitz