Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Kibakumulungi

Richmond,TX

Summary

Proven track record of enhancing patient care at Lowell General Hospital, leveraging strong communication skills and medical terminology knowledge. Expert in clinical documentation and patient assessment, I significantly improved unit cleanliness and efficiency. Skilled in QuickBooks and Microsoft Office. Collaborates effectively with teams to achieve healthcare excellence. As Skilled Mental Health Technician Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.

Overview

7
7
years of professional experience

Work History

Mental Health Technician

Lowell General Hospital
10.2022 - 06.2024


  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Contributed to a culture of excellence within the facility by consistently upholding high standards of care and actively seeking opportunities for improvement.
  • Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
  • I enjoy talking with my patients and dealing with the different kinds of people that we treat!
  • I am a great team player, I work well with everybody!
  • I’m dependable, and always pic you shifts when they are needed
  • I also have been told my unit is the cleanest unit!
  • Identified and addressed individual mental health challenges to support patients.
  • Provided excellent service to patients through personable communication.
  • Documented patient interactions in compliance with HIPAA requirements.
  • Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
  • Verified patient health history and contact information for chart accuracy.
  • Interviewed new patients to complete admission forms and assess mental health status.
  • Participated in treatment planning by helping to identify patients' problems, needs and strengths.
  • Used thermometers or blood pressure gauges to take and record measures of patients' physical condition.
  • Collaborated with client and clinician to develop and support goals and clinical treatment plan.
  • Conducted or assisted in treatment and rehabilitation of mental health patients by performing basic assessment procedures.
  • Engaged clients in therapeutic groups to promote coping skills, education and life skills.
  • Led prescribed individual or group therapy sessions as part of specific therapeutic procedures.
  • Tracked client movement on and off unit by documenting times and destinations.
  • Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.


Bookkeeper/Bookkeeper/Payroll Assistant

Dependable Tax Services
05.2017 - 08.2019

Managed payroll for temporary, hourly and salaried employees.

  • Processed employee rehires, transfers, terminations and withholdings.
  • Established employee payroll files and updated existing files with new information.
  • Identified, researched and resolved issues with hours worked.
  • Voided checks and issued stop payment orders to correct payroll discrepancies.
  • Administered payroll for large staff using various software programs.
  • Coordinated child support deductions and distributed wage assignments.
  • Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.


  • Compiled financial, accounting and auditing reports to calculate profits and losses.
  • Prepared purchase orders and expense reports.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Calculated accurate wages, including overtime, salary increases and bonuses.
  • Protected payroll operations and maintained employee confidence by keeping information private.
  • Processed and issued employee paychecks, statements of earnings and deductions.
  • Verified data entry to drive accuracy and compliance with laws and regulations.
  • Entered miscellaneous incomes, deductions and adjustments to prepare payroll cycles.
  • Updated employee tax status and withholding information when necessary.
  • Copied records on photocopying or microfilming machines to generate labels or reports.
  • Calculated and assessed employer social security, unemployment and workers' compensation payments.
  • Drafted and maintained revenue reports to document income and expenditure trends.
  • Determined clients' eligibility for tax credits, abatements or deductions through careful research and oversight.
  • Finalized and processed paperwork with local, state and federal government authorities.
  • Responded to state and federal tax notices by preparing written responses or tax return amendments.
  • Analyzed information and assessed liabilities and deductions according to relevant tax code.
  • Applied professional judgment in gathering and evaluating evidence for thorough analysis.
  • Inspected accounting books and systems for efficiency.
  • Maintained confidentiality of company information obtained in audit assignments.
  • Examined financial statements to detect and report errors and irregularities.
  • Monitored transactions for errors and over-payments to produce real-time reporting.
  • Conducted audits on internal controls and developed reports on findings.
  • Managed completion of planned audits, reviewed records and procedures for accuracy to accomplish objectives and appraised policies and plans under audit review.
  • Audited payroll department to verify impartiality on employee compensation and benefits.
  • Utilized auditing and compliance software to advance efficiency.
  • Determined scope of investigation required for small businesses to deliver appropriate external audits.
  • Facilitated access to organization for external auditors for on-site visits.
  • Formed multidisciplinary audit team at planning stage to deliver quality audits.

Education

Bachelor of Science - Social Work

Makerere University
Kampala Uganda
10.2006

Skills

  • Problem-solving abilities
  • Interpersonal Communication
  • Time Management
  • Task Prioritization
  • Vitals monitoring
  • Patient assessment
  • Computer skills
  • Training & development
  • Communication
  • Planning & organizing
  • Team management
  • Reliable & trustworthy
  • Customer service
  • Decision-making
  • Technical Proficiency
  • Administration and Reporting
  • File and Data Retrieval Systems
  • Data Entry
  • Accounts Payable and Receivable
  • Workforce Management
  • Excel Proficiency
  • Behavioral support
  • Critical Thinking
  • Problem Detection
  • Excellent Communicator
  • Clinical Documentation
  • Crisis Intervention
  • Mental Health First Aid
  • Teamwork and Collaboration
  • Anxiety Management
  • Suicide Prevention
  • Discharge Planning
  • De-Escalation Techniques

Timeline

Mental Health Technician

Lowell General Hospital
10.2022 - 06.2024

Bookkeeper/Bookkeeper/Payroll Assistant

Dependable Tax Services
05.2017 - 08.2019

Bachelor of Science - Social Work

Makerere University
Mary Kibakumulungi