Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Carrie-Anne Hendrick

Raymond,New Hampshire

Summary

Dynamic healthcare professional with extensive experience at Lowell General Hospital, excelling in patient care coordination and medical records management. Proven ability to establish professional relationships and ensure HIPAA compliance, enhancing patient satisfaction and operational efficiency. Skilled in EMR updating and interdepartmental coordination, contributing to high-quality patient outcomes. Ability to multi-task and remain calm under emergent situations

Overview

21
21
years of professional experience

Work History

Health Unit Coordinator/Tech

Lowell General Hospital Main Campus
01.2018 - 08.2022
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
  • Responded to patient call lights to expedite appropriate follow-through.
  • Assisted with processing patient admissions, transfers and discharges.
  • Provided care for 27-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

Health Unit Coordinator

Catholic Medical Center
02.2002 - 12.2015
  • Responded to patient call lights to expedite appropriate follow-through.
  • Assisted with processing patient admissions, transfers and discharges.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.

Education

Associate - Medical Billing And Coding

Ultimate Medical Academy
Clearwater, FL
09.2025

Certificate Of Technical Studies - Medical Asst.

Hesser Collage
Manchester, NH
06.2003

Skills

  • HIPAA compliance
  • Interdepartmental coordination
  • Medical terminology proficiency
  • Patient registration
  • Medical records management
  • EMR updating
  • Critical thinking
  • Supply restocking
  • Order transcription

Accomplishments

    Multiple shout outs and recommendations

Timeline

Health Unit Coordinator/Tech

Lowell General Hospital Main Campus
01.2018 - 08.2022

Health Unit Coordinator

Catholic Medical Center
02.2002 - 12.2015

Associate - Medical Billing And Coding

Ultimate Medical Academy

Certificate Of Technical Studies - Medical Asst.

Hesser Collage

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