QuickBooks
Mary Landry
Business Development
Gainesville,GA
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
21
21
years of professional experience
Work History
Office Manager and Business Development
Specialty Tag & Label, Inc.
Flowery Branch, United States
09.2006 - Current
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Generated new business with marketing initiatives and strategic plans.
- Boosted annual sales in Hemp and Cannabis vertical more than 36.9% in 2021.
- Worked with existing customers to increase purchases of products and services.
- Maximized performance by monitoring daily activities and mentoring team members.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Accomplished multiple tasks within established timeframes.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Approved regular payroll submissions for employees.
- Sourced vendors for special project needs and negotiated contracts.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached employees through day-to-day work and complex problems.
- Interpreted management directives to define and document administrative staff processes.
- Assessed marketing copy, and final designs for flyers and annual catalog and compared with established specifications.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Managed bookkeeping, expenses and other financial aspects of business with QuickBooks.
Assistant Office Manager
Frieling USA
Charlotte, NC
03.2005 - 08.2006
- Transferred and directed phone calls, guests and mail to correct staff members.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Recorded expenses and maintained accounting records.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
Team Supervisor
Protocol Marketing Group
Asheville, NC
08.2001 - 03.2005
- Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members.
- Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment.
- Mentored and guided 20-25 employee team to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Established and oversaw performance targets for call center associates.
- Executed Monthly Performance Plans with representatives to to identify production gaps.
- Trained team members on performance metrics and consumer behavior identification.
- Determined quality assurance benchmarks and set standards for improvement.
Education
Some College (No Degree) -
Brenau University
Gainesville, GASkills
- Team Recruiting and Onboarding
- Networking Events
- Customer Service
- Problem Solving
- Product and Service Promotion
- Detail-Oriented
- Operations Management
- Brand Marketing
- Business management and development
- Business processes and procedures
Software
FishBowl Inventory
Microsoft Office Suite
Timeline
Office Manager and Business Development
Specialty Tag & Label, Inc.
09.2006 - Current
Assistant Office Manager
Frieling USA
03.2005 - 08.2006
Team Supervisor
Protocol Marketing Group
08.2001 - 03.2005
Some College (No Degree) -
Brenau University