Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mary Mauk

Ashland,KY

Summary

Industrious Administrator with strong leadership and organizational skills to successfully take on multiple tasks in a fast-paced environment. Demonstrates sound technical knowledge along with excellent analytical and troubleshooting talents. Highly-Motivated and detail-oriented employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional organizational skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Co-Site Administrator

CAO Head Start
Hanging Rock, OH
03.2020 - Current
  • Kept detailed progress records to hit strict deadlines and adjust plans.
  • Established processes to ensure efficient workflow throughout the organization.
  • In charge of billing and tracking of multiple overlapping processes
  • Mentored and onboarded new staff to achieve company training objectives and enhance skills.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Utilized task prioritization and data organization skills to effectively manage a large caseload of 29 student files
  • Used job-related software to compose or prepare correspondence, case notes and technical reports.
  • Provided informative reports to management as requested.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Served as liaison between students, homes, schools, family services, child guidance clinics, protective services, doctors and other contacts to help children facing problems such as disabilities, abuse or poverty.

Sales Associate

Belk
Ashland, KY
02.2019 - 02.2020
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Resolved customer concerns using strong communication and conflict management skills.
  • Met goals consistently while working independently within a team environment.
  • Managed multiple tasks simultaneously while meeting deadlines.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.

Brand Coordinator

Dick's Sporting Goods, Inc
Leawood, KS
07.2013 - 10.2018
  • Spearheaded marketing projects, coordinating creative development, implementation, and continuous monitoring.
  • Improved advertising performance through continuous monitoring and proactive strategy adjustments.
  • Conferred with advertising managers to develop and implement marketing plans.

Education

Bachelor of Science - English

Liberty University
Lynchburg, VA
12.2020

Skills

  • Data Management
  • Microsoft Office Suite
  • Technical Knowledge
  • Team Management
  • Training & Development
  • Client Relations
  • Supply Requisition
  • Planning and Organizing
  • Time Management
  • Problem Resolution
  • Analytical and Critical Thinking
  • Attention to Detail
  • Friendly, Positive Attitude
  • Reliable & Trustworthy

Certification

  • Infant/Toddler CDA - expires 7-24-24
  • Licensed Adult and Pediatric First Aid/CPR/AED Instructor for Head Start - expires 3-3-25

Timeline

Co-Site Administrator

CAO Head Start
03.2020 - Current

Sales Associate

Belk
02.2019 - 02.2020

Brand Coordinator

Dick's Sporting Goods, Inc
07.2013 - 10.2018

Bachelor of Science - English

Liberty University

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Mary Mauk