Mary-McKenna Parkinson
Laramie,WY
Summary
Reliable professional with background in financial transactions, known for high productivity and efficient task completion. Possess key specialized skills in cash handling, customer service, and fraud detection which contribute to maintaining accuracy and promoting client trust. Excel in communication, problem-solving, and time management, ensuring seamless operations and positive customer experiences.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Universal Banker
ANB Bank
Laramie, WY
02.2012 - Current
- Explained banking products and services, such as checking accounts, savings accounts, and credit cards, to potential customers.
- Provided customer service to clients by answering questions, resolving complaints and processing transactions.
- Assisted customers with online banking setup and troubleshooting issues.
- Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.
- Assisted customers by answering banking questions and recommending solutions.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Conducted risk assessments for high-value transactions to prevent fraud and financial loss.
- Resolved customer inquiries and complaints, ensuring satisfaction and compliance with banking regulations.
Cashier
Walmart
Casper, WY
08.2011 - 01.2012
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Education
High School Diploma -
Glenrock High
01.2010
Skills
- Check processing
- Currency management
- Documentation skills
- Teller background
- Resourcefulness
- Creative solutions
- Problem-solving aptitude
- Multitasking
Certification
- Notary Public
Affiliations
- Leadership Laramie Graduate 2024
Timeline
Universal Banker
ANB Bank
02.2012 - Current
Cashier
Walmart
08.2011 - 01.2012
High School Diploma -
Glenrock High