Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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MARY MITCHELL

Phoenix,AZ

Summary

Driven, experienced Behavioral Health Manager with proven track record of leveraging critical thinking, field experience, and industry knowledge to deliver superior care in high-pressure environments. Deftly manages clinical and operational priorities in fast-paced clinical setting. Focused on boosting utilization and department operational efficiency. Exceptional time manager who is dedicated to top outcomes. AZ QMHP-A/C.

Overview

15
15
years of professional experience

Work History

Hospital Discharge Planner

St. Luke's Behavioral Health Hospital
Phoenix, AZ
08.2021 - Current
  • Implemented over 1500 individualized discharge plans with wrap around services and community resources for high acuity-high utilization SMI patients.
  • Interviewed patients to identify needs, stage of change, and address barriers to treatment and discharge.
  • Expedited successful transition from level 1 facility to outpatient services promoting recovery skill building and emphasizing natural/community supports.

Behavioral Health Clinical Coordinator

Lifewell Behavioral Wellness
Phoenix, AZ
10.2020 - 06.2021
  • Established comprehensive case management services for high-acuity disabled adults, to include connecting members to appropriate community resources and supports.
  • Supervised team of case managers and caseload of 290 SMI members with complex histories of substance abuse, violence and trauma, suicide attempts, incarceration, and acute symptomology.
  • Drove cohesive coordination and continuity of care across multiple agencies and stakeholders ensuring implementation of best practice.

SMI Case Manager

Lifewell Behavioral Wellness
Phoenix, AZ
11.2018 - 09.2020
  • Award winning Recognized Top Performer
  • Developed individualized psychoeducational service plans to improve level of functioning, well being, and quality of life.
  • Managed caseload of 50+ high risk SMI clients with complex histories of trauma, substance abuse, poverty, and chronic symptomology.

SMI Employment Specialist

Lifewell Behavioral Wellness
Phoenix, AZ
07.2017 - 10.2018
  • Named Top Employee of Division of Rehabilitation Services.
  • Matched SMI clients to open positions based on skills and work requirements.
  • Equipped clients with on-job training and employment related support to maintain and retain employment.
  • Evaluated client employment barriers and devised strategies to resolve.

Special Education - Multiple Disability/ED

Gilbert Public Schools
Gilbert, AZ
08.2007 - 07.2014

Education

Bachelor of Journalism - Professional, Technical, Business, And Scientific Writing

University of Missouri - Columbia
Columbia, MO

Certificate - Speech Pathology

Northern Arizona University
Flagstaff, AZ
07.2014

Skills

  • Highly-developed organizational/time management skills
  • Expert level use assessment and motivational interviewing skills
  • Proven delivery of high quality work within tight deadlines and shifting priorities
  • Deep knowledge of mental health diagnosis and psychotropic medications
  • Vast knowledge of community resources and programs available
  • Experienced in crisis response and intervention

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Hospital Discharge Planner

St. Luke's Behavioral Health Hospital
08.2021 - Current

Behavioral Health Clinical Coordinator

Lifewell Behavioral Wellness
10.2020 - 06.2021

SMI Case Manager

Lifewell Behavioral Wellness
11.2018 - 09.2020

SMI Employment Specialist

Lifewell Behavioral Wellness
07.2017 - 10.2018

Special Education - Multiple Disability/ED

Gilbert Public Schools
08.2007 - 07.2014

Bachelor of Journalism - Professional, Technical, Business, And Scientific Writing

University of Missouri - Columbia

Certificate - Speech Pathology

Northern Arizona University

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MARY MITCHELL